Senior Manager Performance & Execution
How Might You Defy Imagination?
If you feel like youre part of something bigger, its because you are. At Amgen, our shared missionto serve patientsdrives all that we do. It is key to our becoming one of the worlds leading biotechnology companies. We are global collaborators who achieve togetherresearching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. Its time for a career you can be proud of. Join us.
Senior Manager Performance & Execution
What you will do
In this vital role you will be responsible for driving demand planning, capability and capacity planning to define and deliver on the business needs for Amgen's Global Commercial Organizations Learning & Performance services. The successful candidate should be an excellent business partner and will also be accountable for budget needs and allocation to enable the Learning & Performance services and demand.
Remote worker will be considered.
Lead the operational planning to enable GCO L&P to deliver on its Learning strategy, services, and business stakeholder needs
Support Strategy & Performance Lead in activating the strategic vision across each Learning team and in driving continuous improvement identification to optimize / modernize the COEs ways of working
Coordinate with Learning Business Partners to collect business goals / plans, and to document initial Regional/BU L&P demand plans, etc.
Coordinate with GLS as a core enabling partner to understand capacity / capabilities in relation to global L&P demand plan
Lead consolidation of regional/BU demand plans annually into an overarching plan and manage prioritization against strategic priorities and resources
Coordinate and oversee quarterly review and reprioritization of demand plan with LBPs and governance committee, and any ad hoc re-plan, based on changing business needs and priorities
Coordinate and oversee capability (e.g., gaps and build or buy decisions), capacity (e.g., gaps and build or buy decisions), and resource planning needed to deliver on the L&P demand plan (i.e., resource plans, growth areas, etc.)
Oversee capability and capacity building initiatives to close gaps and better respond to business needs
Manage the L&P budget to execute against the demand plan and all enabling services
Provide strategic guidance to the Learning Enablement team to assess and thoughtfully drive learning platform rollouts (e.g. iCoach, Degreed) in alignment with L&P objectives and demand planning
Lead coordination of governance operations, including Tier 2 Learning Council meetings, decisions, engagement, and communication, and Tier 3 regular operations meetings to monitor service delivery, risks, and changing needs
Partner with the Metrics Manager to support L&P performance reporting (effectiveness, efficiency, business alignment, learner experience, etc.)
Support launch planning for COE opportunities
Support COE onboarding, including owning curriculum and relevant material that is made available to COE leads
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The performance & execution professional we seek is a person with these qualifications.
Doctorate degree and 2 years of commercial operations and/or business experience
Masters degree and 4 years of commercial operations and/or business experience
Bachelors degree and 6 years ofcommercial operations and/or business experience
Associates degree and 10 years of commercial operations and/or business experience
High school diploma / GED and 12 years ofcommercial operations and/or business experience
6 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources
Strong advocacy and communication skills
Strategic thinking, analytical and project management skills
Goal oriented and results driven
Ability to lead and manage projects from concept to completion
Quick learner, proactive, takes initiative
Strong interpersonal skills, negotiation skills, active listening, and relationship management skills
Interface effectively with all levels, including senior management
Ability to influence others while fostering a value-based environment of high performance and fairness
Ability to understand, plan, and navigate in a matrix and, at times, ambiguous environment
Strong verbal and written communication skills; ability to clearly and effectively present information
Demonstrates creativity and foresight in anticipating and solving complex project issues
Awareness and ability to navigate and conform to Commercialization and Corporate Governance processes
What you can expect of us
As we work to develop treatments that take care of others, so we work to care for our teammates professional and personal growth and well-being.
Vast opportunities to learn and move up and across our global organization
Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits
Join UsIf you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.