Associate Director, Operational Improvement

Chicago, Illinois
May 31, 2021
Required Education
Bachelors Degree
Position Type
Full time
About AbbVie
AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

Envision working with energetic colleagues and inspirational leaders. Now, place yourself in that mix; leading discussions, asking the right questions and driving results. All while wearing jeans to work!


Associate Director, Operational Improvement


The Associate Director of Operational Improvement independently leads cross-site and cross-functional operational improvement projects to help improving performance across Allergan Aesthetics, to help the business to become more efficient and effective for ourselves and our customers.


Essential duties and responsibilities may include and are not limited to the following:

  • Lead performance improvement projects across Allergan Aesthetics, using a variety of operational excellence principles
  • Analyze existing operations, systems, processes and metrics to identify pain points and prioritize high value improvement opportunities
  • Support identification and prioritization of future operational improvement projects across Allergan Aesthetics
  • Collaborate with stakeholders from across brand and functional teams, including business technology, marketing, sales and operations to help deliver improvements that balance competing priorities
  • Work across multiple concurrent operational improvement projects 



Education and Experience

  • Bachelor’s degree required
  • Minimum 5 years’ leading operational improvement programs, with a portion of that experience developed in the pharmaceuticals or medical device industry
  • Minimum 5 years’ experience in managing people or teams
  • Experience with data analytics tools and insights


Additional Skills and Abilities

  • Advanced knowledge of operational improvement techniques (LEAN, 5S, Six Sigma, Value Stream Mapping, etc)
  • Proven business leader with track record delivering change with high impact results
  • Strong influencing and communication skills
  • Capable of securing executive level leadership buy-in, sponsorship and investment through strong articulation of business benefits aligned to broader organizational strategy
  • High computer literacy including MS Office and Data Visualization
  • Demonstrated knowledge of operational excellence fundamentals and lean manufacturing concepts
  • Experience managing cross-functional teams and/or remote colleagues
  • Excellent verbal and written communication skills required
  • Basic knowledge or risk management and mitigation concepts
  • Proficiency in business finance and accounting principles

Physical Demands and Work Environment 

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Equal Employment Opportunity
At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.