Research Operations Manager - Continuous Improvement

South San Francisco, CA, US
Apr 18, 2021
Required Education
Position Type
Full time

You've earned your degree. How will you use that achievement to reach your goals? Do more with the knowledge you've worked hard to acquire and the passion you already have. At Amgen, our shared mission-to serve patients-drives all that we do. It is key to our becoming one of the world's leading biotechnology companies, reaching over 10 million patients worldwide. Become the professional you are meant to be in this meaningful role.

Research Operations Manager - Continuous Improvement


What you will do

Let's do this. Let's change the world. In this vital role you will be a part of the Lab Process Excellence (LPE) team within the Therapeutic Discovery department contributing as a Continuous Improvement Project Manager.
  • Responsible for supporting cross-functional teams in project and relationship management, applying Lean principles and problem-solving skills to identify, track and execute process improvements for a variety of projects involving Research, third party service providers / partners
  • Collaborate closely with internal cross functional teams, service providers and other Amgen partners to identify and implement process improvements to enable efficient lab operations and sustainable business performance
  • Knowledge of Lean philosophy and principles, continuous improvement and problem-solving methodologies, and change management
  • Manage projects within established scope, schedule, and budget, aligning project tactics with project strategy
  • Coordinate, facilitate, and motivate project partners to gain alignment on project goals and deliverables
  • Partner with functional SMEs and key stakeholders to define key milestones, project deliverables and timeline, identify and manage risks, ensure cross functional alignment and accountability from project initiation through completion
  • Establish and manage fit for purpose project tracking and reporting mechanisms (SharePoint, Smartsheet dashboards and project management tools, etc.)
  • Facilitate effective project meetings, manage change and conflict in a matrix environment
  • Prepare and present key project information including proposals for decision, accomplishments and next steps for project teams and senior leadership


What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The type of Project Manager professional we seek is a versatile leader with these qualifications.

Basic Qualifications
  • Master's degree with a minimum of 3-year experience in the biotechnology-pharmaceutical industry OR
  • Bachelor's degree with a minimum of 5-year experience in the biotechnology-pharmaceutical industry
Preferred Qualifications
  • Advanced degree in a scientific discipline and 3+ years research experience in the biotechnology-pharmaceutical industry
  • Formal project management training (e.g. PMP) and experience applying Lean philosophy and principles
  • Demonstrated experience supporting vendor partnership activities
  • Strong competencies in planning, project management, and organization with the ability to lead multiple activities and resources while maintaining a focus on quality
  • Exceptional interpersonal skills to effectively communicate and build relationships with a broad spectrum of audiences
  • Proven ability to grasp general knowledge of multiple disciplines
  • Ability to communicate professionally and effectively (verbal and written) with various stakeholders
  • Experience with or willingness to learn SharePoint, Smartsheet, and other software tools
  • Ability to apply critical thinking, skills and knowledge to solve problems/issues
  • Self-directed, flexible to adapt to a dynamic environment, and resourceful


Some of the vast rewards of working here

As we work to develop treatments that take care of others, so we work to care for our teammates' professional and personal growth and well-being.
  • Full support and career-development resources to expand your skills, enhance your expertise, and maximize your potential along your career journey
  • A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
  • Generous Total Rewards Plan-comprising health, finance and wealth, work/life balance, and career benefits-with compensation and benefits rated above 4 stars (out of 5) on Glassdoor

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

Equal Opportunity Statement

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Amgen will consider for employment qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.