Software Trainer (Application Scientist)

Location
Remote
Salary
$80,000 - $110,000/ yr + subsidized benefits and other perks.
Posted
Apr 17, 2021
Required Education
Bachelors Degree
Position Type
Full time
  • Represent the standards and quality of Studylog Systems, Inc. when training new users on Studylog software remotely and in labs and offices around the world
  • Instruct existing customer’s either remotely or in person on software enhancements with the goal of improving their research throughput and ultimately their business with Studylog
  • Support Studylog software users via phone, email, the web and in person by answering questions and demonstrating how to best use the software
  • Position will collaborate with multiple teams across the organization.
  • Write and deliver training materials
  • Gather user software requirements and design and propose solutions for development in future versions of Studylog software
  • Support and participate at various trade and industry shows and events as needed
  • Work closely with internal development team to identify and record bugs 

Qualifications:

  • Current or previous Studylog user with advanced knowledge of the software
  • Excellent professional presentation, communications, writing, editing, human relations and interpersonal skills are required
  • Bachelor’s degree in a science field or equivalent experience
  • Excellent communication skills including verbal and written
  • Able to effectively explain the technical complexities of Studylog 
  • Able to talk comfortably one on one and in front of small to large groups of people 
  • Proven project management skills
  • Able to travel 50% of year, including internationally once pandemic allows
  • Patience and a sense of humor