Director, US Medical Science Liaisons, Ophthalmics

Dompe U.S.
Field Based
Mar 23, 2021
Field Based
Required Education
Masters Degree/MBA
Position Type
Full time

Ciao! At Dompé, our success is rooted in our team and our history. We are a private, rapidly growing global biopharmaceutical company.  Founded in Milan, Italy, we have a 165-year legacy of medical innovation. Dompé’s rich history has greatly influenced its priorities today: to innovate for the benefit of patients facing both everyday wellness needs and rare conditions. Dompé operates in two strategic areas in select markets around the world: Primary Care, which includes prescription and over-the-counter products; and Biotechnology and Rare Disease, which recently expanded into the United States.

Today Dompé has 700 employees worldwide and we are excited to be rapidly scaling in the United States. Our R&D hub is currently based in Boston, and the commercial organization is housed in the San Francisco Bay Area. 


The Director, US MSLs is responsible for the leadership, direction and management of MSLs nationally and under the guidance of the Director, US Ophthalmics leads development and execution of strategic and tactical planning for the field medical team. Additionally, the Director, US MSLs works collaboratively with Medical Affairs and Clinical Affairs teams for support of medical education and clinical studies across the therapeutic area. Works closely with his/her direct reports and external customers in the field to gain an understanding of the scientific landscape and to communicate medical insights to key internal stakeholders to further expand medical education and medical affairs plans. Provides direct reports with clear guidance on expectations and metrics to evaluate success as well as an individualized view of their development plans and ongoing performance. Creates a culture of accountability by personally delivering on work commitments and holding others accountable for their performance. Fosters an innovative environment by contributing new approaches and strategies for KOL engagement to the overarching US Medical Affairs strategic plan.

The Director, US MSLs will liaise with external stakeholders and key opinion leaders to solicit feedback and strengthen medical reputation in the relevant disease state community and to increase disease awareness. Maintains personal expertise in relevant disease areas and MSL best practices that can be applied externally and internally.  Primary areas of focus include ophthalmology and optometry, with a special focus in ocular surface disease and rare disease with high-unmet medical need.



Field Leadership: 

• Lead the field based US Ophthalmics Medical Science Liaison team consisting of at least (6) individuals ensuring direct reports execute as directed by the business plan and company directives. 

• Manage budget and resources relevant to the Medical Science Liaison team and manage metrics to track success. 

• Provides an optimal working environment by functioning according to Dompé Values and Operating Principles, and providing communication of a clear direction, active listening, respecting diversity, encouraging collaborative partnerships, empowering direct reports, following up on commitments, promoting innovation, and rewarding high performance.

• Provides oversight to ensure compliance standards and operations according to SOPs and company guidance; conducts performance coaching, ongoing personal and professional development discussions and performance evaluations with each direct report

• Conducts routine field visits and provides observational and coaching feedback on performance

• Ensures development and execution of medical affairs training plan, in partnership with the Director, US Ophthalmics, to ensure MSL field team are adequately trained and knowledgeable. 

• Provide appropriate mentoring and coaching to direct reports with respect to technical skills, business acumen/planning, and effective territory management.

• Develop, lead, and follow up on key medical scientific congresses, symposia, or other appropriate events as it pertains to field medical affairs

Medical Affairs Strategic Execution:

Under the direction of the Director, US Ophthalmics, work with key stakeholders, management, and functional area leads in the development and execution of key elements of the medical affairs plan. Ensure all activities are conducted with the highest levels of scientific rigor and in full compliance with applicable rules and regulations.


Clinical Expertise:

Serve as the field based clinical expert on internal cross-functional teams and serve as the voice for the field based MSL team. Develop and lead scientific support of MSL activities and scientific sessions at regional and national congresses.

Medical Leadership:

Develop and communicate MSL medical insights from KOLs/HCPs to inform refinement of medical strategies or tactics. Provide scientific input and participate in local medical and cross-functional initiatives. Provide field-based medical support to clinical research programs, registries, and facilitation of the investigator-initiated research process. Participates on internal project teams as directed by manager, acting as a leader for US Medical Affairs and field medical activities.

Knowledge, Expertise and Insights Management:

Maintain awareness of and access to internal and external information sources available to support high-quality scientific exchange with HCPs. Maintain and expand knowledge base and scientific expertise on all assigned disease areas and product(s).


  • Global Medical Affairs
  • US Medical Affairs
  • R&D (Regulatory Affairs, Clinical Development, Drug Safety etc.)
  • Commercial Operations
  • Legal, Ethics and Compliance
  • HR
  • Marketing and Market Access


  • Key opinion leaders
  • HCPs
  • Patient advocacy groups
  • Regional policy makers
  • National and regional societies 


  • An advanced degree in life sciences (MD, PharmD, PhD or equivalent) 


  • Minimum of 6 years of industry experience in a diagnostics or pharmaceutical Medical Affairs setting,    including at least 2 years of proven success in MSL management

  • Experience within therapeutic areas (ophthalmology/ocular surface disease and rare disorders) preferred

  • Clinical research experience, including conducting clinical trials in the Phase IV area.

  • Experience working with cross-functional medical, clinical development and commercial teams

  • Exceptional verbal and written communication skills

  • Strong problem-solving skills, good attention to detail, time management skills and personal initiative

  • Experience working with experts at academic medical centers to build consensus around new therapies  and/or services

  • Ability to travel 60-70%, including some weekends for travel to medical meetings, team meetings, and other group meetings 


  • Communication
  • Self-Motivation
  • Leadership, Inspiring & Influencing
  • Teamwork & Collaboration
  • Problem Solving
  • Decisiveness
  • Time-Management


  • Integrity               
  • Speed
  • Knowledge
  • Passion
  • Attention to Detail
  • Reliability
  • Flexibility 
  • Teamwork

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.