Invoice Operations Specialist

Raleigh, NC, United States
Mar 21, 2021
Required Education
Position Type
Full time
Invoice Operations Specialist
United States - North Carolina - Raleigh

Gilead Sciences, Inc. is a research-based bio-pharmaceutical company that discovers, develops and commercializes innovative medicines in areas of unmet medical need. With each new discovery and investigational drug candidate, we seek to improve the care of patients living with life-threatening diseases around the world. Gilead's therapeutic areas of focus include HIV/AIDS, liver diseases, cancer and inflammation, and serious respiratory and cardiovascular conditions.

Making an impact on a global scale
Inclusion is one of the company's five core values. That's because we know that we are stronger and more innovative at Gilead when we are informed by a diverse set of backgrounds, experiences and points of view. Gilead Sciences is a biopharmaceutical company that discovers, develops and commercializes innovative therapeutics in areas of unmet medical need. The company's mission is to advance the care of patients suffering from life-threatening diseases worldwide.

When you join Gilead, you join our mission to change the world by enabling people to live healthier and more fulfilling lives. Come join a mission-driven bio-pharmaceutical organization that values inclusion and diversity, has a strong portfolio of products, and is constantly #CreatingPossible

Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to pursuing scientific invention to prevent and treat life-threatening diseases, including HIV, viral hepatitis and cancer. Gilead has operations in more than 35 countries worldwide, with headquarters in Foster City, California.

You will be part of a team that is helping millions of people live healthier, more fulfilling lives. We are a close community where every individual matters and everyone has a chance to enhance their skills through ongoing development. Inclusion is one of our core values, which means we are creating and fostering a work environment where our differences are valued, and everyone feels respected and empowered to bring their authentic selves to work. By joining Gilead, you will further our mission to discover, develop and deliver innovative therapeutics for people with life-threatening diseases.

The Gilead Business Services center in Raleigh's Research Triangle region will be home to some of the company's critical shared service teams in North America, including Information Technology, Global Financial Solutions, HR Operations and Procurement Services Desk. These functions provide the necessary support to ensure Gilead's business runs effectively and efficiently. The center will also be a catalyst for standardization of processes, digital transformation and technology optimization.

Job Description:

The Invoice Operations Specialist reports to the Senior Manager Invoice Operations with responsibility for execution of invoice processing, compliance and month end close. The focus of the role is to execute invoice processing aligned to best practice, improve invoice processing efficiency through increased use of technology enablers to improve straight through processing, address continuous improvement opportunities and optimize P-card adoption. Support common processes for invoice processing worldwide unless dictated by country statutory requirements.

The successful candidate will be expected to be highly self-motivated and innovative, with proven experience in successfully supporting a best in class invoice operations program, providing best practice service delivery and actionable business insights through data and analytics. Be an advocate to digitalize and automate invoice operations through, RPA, AI and other emerging technologies to create capacity, increase efficiency, quality and control of our processes.

Key Responsibilities include:
  • Execute end to end invoice processing
  • Review invoices for accuracy and completeness.
  • Support month end close and PTP accounting
  • May perform data entry of invoices to include but not limited to: scanning, invoice matching, coding, and routing for approvals.
  • Perform clerical duties such as: mail distribution, filing, and completing forms or reports.
  • Answers Payables and Purchasing inquiries by clarifying desired information; researching, locating, and providing information.
  • Resolve problems by analyzing reports apply good judgment and escalate unresolved issues.
  • Actively participate in process improvement initiatives.
  • Maintain process integrity, internal and SOX controls, and ensure compliance with the Controller's Manual and all applicable laws and regulations.
  • Accountability for service delivery against agreed and evolving KPI's and service partnership agreement
  • Support strategic and cross functional projects.
  • Act as the point of contact to resolve Invoice Operations issues and escalations with business partners
  • Collaborate and partner with cross functional business partners and International colleagues to identify and implement options to improve the quality of service delivery from a global perspective and pursue opportunities for global process delivery in line with best practice.
  • Other duties and special projects, as assigned

Knowledge and Skills:
  • Business Partnership, build relationships and trust, share ideas and work collaboratively
  • Aspire to deliver an exceptional customer experience and process excellence
  • A focus on innovation and continuous improvement
  • Strong analytical skills and a critical thinker; must have the ability to use excellent judgment and resolve issues with dexterity and effective decision making. Support development of global process maps; desk-top manuals and documentation
  • Delivery of process related training
  • Excellent interpersonal skills, an inquisitive mind, and the ability to work effectively with multiple, cross-functional stakeholders.
  • Excellent communications skills: written, verbal, and presentation
  • Results orientation: The ideal candidate will be results-driven and must thrive in a fast-paced, dynamic environment.
  • Ability to operate successfully across diverse geographical locations and cultures
  • High level of self-motivation, positive attitude, drive for achievement and strong work ethic.

Basic Qualifications:
  • High School and 5 Years' Experience of PTP and Invoice Operations best practice programs, or Associate Degree and 4 Years' Experience, or Bachelor's Degree and 2 Years' Experience.
  • Demonstrated understanding of PTP and Invoice Operations best practices and emerging technologies required.
  • Knowledge of US GAAP and SOX Controls required.
  • Proficiency with SAP or best practice ERP system's is required
  • Advanced proficiency with Microsoft tools (Excel, Outlook, Word, Visio, PowerPoint) required.

Preferred Qualifications:
  • Experience working in a multinational or global Finance organization
  • Experience in biotech or pharmaceuticals industry a plus
  • BA or BS degree in Accounting and Finance is a plus.
For jobs in the United States:
As an equal opportunity employer, Gilead Sciences Inc. is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact for assistance.

For more information about equal employment opportunity protections, please view the 'EEO is the Law' poster.



Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.
For Current Gilead Employees and Contractors:
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