Marketing Manager, Field Reimbursement Support/OPM Speaker Bureau

Thousand Oaks, CA, US
Mar 19, 2021
Required Education
Position Type
Full time
Amgen is a values-based organization with a powerful sense of shared purpose toward our mission: to serve patients. Within Global Commercial Operations, we provide the capabilities, resources, and rewards of a global enterprise, while maintaining the entrepreneurialism and verve that marked our early days as a biotechnology pioneer. We encourage our team members to have fulfilling and meaningful careers through challenging assignments, career development, and valuable opportunities.

The Marketing Manager of Field Reimbursement Support (FRS) is part of the Patient Access team and reports to the Sr Marketing Manager of Field Reimbursement Support/Office Practice Manager Speaker Bureau for the Medical Channel

This role is responsible for strategy, and operation, including supervision of Field Reimbursement Specialists and development of access tools, resources and field training programs. This role also includes operational management of Office Practice Manager speaker bureaus for Medical Channel products.

Responsibilities for this role will include the following:
  • Manage FRS in assisting provider offices with reimbursement and billing issues, including addressing coding and claims-related provider issues
  • Manage budget development and performance monitoring for FRS team
  • Develop FRS training content, including scripts for field interactions
  • Lead team training sessions and provide updates related to changes in coverage or reimbursement related to products
  • MAC submission of above brand FRS materials, including trainings
  • Work cross-functionally with other business units, as well as with internal partners to ensure maintenance of Amgen legal, regulatory, and compliance standards
  • Evaluate opportunities across the entire PSP portfolio
  • Manage OPM speaker bureaus
  • Development of MAC approved speaker materials

Basic Qualifications

Doctorate degree


Master's degree and 2 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization


Bachelor's Degree and 4 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization


Associate's Degree and 8 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization


High school diploma / GED and 10 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

Preferred Qualifications
  • Experience in reimbursement and patient support service programs OR field sales experience
  • Ability to manage strategic projects from concept development through execution
  • Experience working with advertising and/or media agencies developing impactful materials on time, on budget and on target
  • Excellent verbal and written communication skills, including listening and presentation skills
  • Strong creative and problem-solving skills
  • Strong leadership and ability to drive influence across stakeholders to set direction, align work efforts, and ensure flawless
  • execution
  • Strong organizational skills - to set targets, track to milestones and complete projects
  • Ability to successfully prioritize a diverse workload to meet deadlines
  • Ability to effectively lead cross-functional teams and to influence without authority
  • Ability to work effectively as a member of a team
  • Ability to be positive, confident, enthusiastic, energetic

We understand that to successfully sustain and grow as a global enterprise and deliver for patients - we must ensure a diverse and inclusive work environment.

Our culture is what makes Amgen a special place to work. We have a powerful shared purpose around our mission - to serve patients. We respect one another, recognize contributions, and have embedded collaboration, trust, empowerment and inclusion in all that we do.

We equip all our staff members to live well-rounded, healthy lives. Most recently, Amgen added benefits for transgender employees and continues to pride itself on industry-leading, family-friendly offerings for families of all compositions.

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.