Software Trainer (Application Scientist)

• Represent the standards and quality of Studylog Systems, Inc. when training new users on Studylog software remotely and in labs and offices around the world
• Instruct existing customer’s either remotely or in person on software enhancements with the goal of improving their research throughput and ultimately their business with Studylog
• Support Studylog software users via phone, email, the web and in person by answering questions and demonstrating how to best use the software
• Position will collaborate with multiple teams across the organization.
• Write and deliver training materials
• Gather user software requirements and design and propose solutions for development in future versions of Studylog software
• Support and participate at various trade and industry shows and events as needed
• Work closely with internal development team to identify and record bugs 

Qualifications:

• Current or previous Studylog user with advanced knowledge of the software
• Excellent professional presentation, communications, writing, editing, human relations and interpersonal skills are required
• Bachelor’s degree in a science field or equivalent experience
• Excellent communication skills including verbal and written
• Able to effectively explain the technical complexities of Studylog 
• Able to talk comfortably one on one and in front of small to large groups of people 
• Proven project management skills
• Able to travel 50% of year, including internationally once pandemic allows
• Patience and a sense of humor