Senior Inside Sales Specialist (West Coast)

Senior Inside Sales Specialist
Location: Remote (West Coast)

Pacific Bioscience is seeking an Inside Sales Specialist with a strong customer focus to successfully communicate and position PacBio products to new customers in the West Coast AMER territories. The ideal candidate will be able to engage with potential customers within several market areas to uncover their research needs, assess fit with existing PacBio solutions, and communicate PacBio value propositions. Working closely with the Inside Sales Managers and as part of larger global sales support teams, this role will focus on prospecting for high quality leads & early phase opportunities to reach and exceed the company revenue plan, penetrate a broader market, and displace competition.

Responsibilities:

• Execute & manage independent automated outbound campaigns to maximize the velocity of the sales funnel and prospect for new business
• Identify, prospect & qualify leads by conducting introductory and consultative discussions, primarily via telephone and email
• Accurately document interactions & manage the CRM, from first contact through qualification, and successfully transition qualified leads to regional sales teams
• Work collaboratively with global and Regional Sales, Marketing, Business Development, and Sales Application Specialists teams to nurture and qualify potential new customers
• Explain and present PacBio's core SMRT Sequencing technology to potential customers sourced from a diverse base of digital and company marketing activities (regional and global)
• Articulate key applications and emphasize the unique selling points, finding mutually beneficial outcomes to all parties, addressing specific customer needs
• Support management in reporting on pipeline metrics and actively suggesting data-driven improvements for sales strategies, tactics, and/or sales process for achieving revenue goals

All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities.

Position Requirements:

• The position is a remote sales position, primarily working from home, with minimal travel time requirements (
• Minimum of a BS degree or equivalent experience in Molecular Biology, Genetics, Biochemistry, or related field
• 2+ years of experience in sales, field applications, or pre-sales customer support
• Familiarity with the sales process and proven success in a strategic sales environment, including prospecting, lead qualification, and early opportunity development
• Experience with Salesforce.com, or equivalent CRM
• Marketo/Pardot/Salesloft lead management and email automation experience a plus
• Understanding of or experience with DNA sequencing instruments and assays
• Conducts presentations effectively, professionally, and comfortably to customers and management
• Proven ability to proactively engage with customers, quickly establish rapport, ask thoughtful questions, and influence decisions
• Strong time management, organizational, and planning skills are essential
• Excellent verbal and written communication skills; fluency in English required, additional language proficiency is a plus

Note: In lieu of a traditional cover letter, please attach a document that in 250 words or less, describes SMRT sequencing (in your own words).

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability, gender identity, and sexual orientation.