District Manager, Ambassador- Immunology

Field, NC, United States
Feb 26, 2021
Required Education
Bachelors Degree
Position Type
Full time
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women's health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on Twitter , Facebook , Instagram , YouTube and LinkedIn .

Patients are at the center of AbbVie's business strategies. The Ambassador District Manager position is an extension of a patient support program with the responsibility to empower patients. The District Manager will provide a personal single point of contact for patient support program service as the link for patients to better understand and utilize the other services. This position covers The Raleigh Engagement Center in Durham, NC.

Major Responsibilities:
  • Establishes self as a leader within team and organization for Patient Ambassadors.
  • Manage the successful implementation of the Ambassador team and compliance to their SOP to ensure delivery of appropriate patient support program services.
  • Responsible for ensuring the strategic focus, alignment, project management and tactical execution for each assigned position throughout responsible region.
  • Effectively provides coaching to minimize gaps and prepare Ambassadors to meet patient support needs.
  • Use appropriate data sources to evaluate effectiveness of Ambassadors and make suggestions for tactical improvements.
  • Prepares business plans and business analysis that may be presented to upper management to ensure effective planning for current and future years.


*Position is flexible based on experience*


District Manager, Ambassador I
  • BSN, RN or related bachelor's in health sciences
  • 5+ years professional experience in Healthcare industry required
  • Knowledge of applicable regulations and standards affecting work area supported
  • Ability to work and drive results, motivate others, and maintain prioritization of key projects and deadlines
  • Demonstrates success managing field reports, negotiation skills, presentation skills, and effectiveness to work cross-functional and independently

District Manager, Ambassador II
  • Bachelor's degree required
  • BSN, RN, PA, MSW licensure (Current license in good standing) preferred but not necessary.
  • Minimum of 7 years of experience in the healthcare (or related) industry.
  • Previous management experience, preferably 3-5 years.
  • Proven success working within patient-related organization.

Significant Work Activities
Keyboard use (greater or equal to 50% of the workday)
Driving a personal auto or company car or truck, or a powered piece of material handling equipment
Yes, 75 % of the Time
Job Type
Job Level Code
Equal Employment Opportunity
At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.