Avanir Pharmaceuticals

Analyst, Sales Operations

Aliso Viejo, CA, United States
Feb 16, 2021
Biotech Beach
Required Education
Bachelors Degree
Position Type
Full time
This position will report to the Sales Operations Associate Director and will be responsible for supporting sales operations processes such as call planning, sales allocation, territory alignment, and incentive compensation. You will work with multiple internal stakeholders and third-party vendors to ensure data accuracy and quarterly processes timelines are met. The candidate possesses business acumen, an understanding of sales operations processes, and analytical skills. Strong collaboration skills, customer focus, and attention to detail are essential.

Essential Job Functions:
  • Coordinate with internal stakeholders to translate business requirements into actional, systems-oriented solutions.
  • Responsible for timely and accurate creation of ad-hoc reports and/or maintenance of on-going reports;
  • Support the call planning, sales allocation, and territory alignment processes;
  • Builds strong customer relations with numerous internal and external constituents;
  • Contribute to continuous improvement initiatives within Sales Operations;
  • Develop and maintain stringent quality control process and measures that ensures the accuracy of all reports and information disseminated from Sales Operations;
  • Ensure that appropriate analytical techniques and data sources are fully leveraged for any incoming analytics requests;
  • Maintains and manages standard operating policies and procedures documents for call planning and incentive compensation;
  • Ensure adherence to compliance and legal regulations.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Education/ Qualifications:
  • Bachelor's degree is required
  • 2+ years related experience with a minimum of 2 years of quantitative analytics experience
  • Strong ability to collect and organize large amounts of information to create complex analysis and present to Sales Leadership in a clear concise manner
  • Advanced computer skills including superior proficiency in Microsoft Office Suite Applications (Excel, Word, PowerPoint, Outlook, etc.) required.
  • Experience with database systems such as Oracle/SAP/Snowflake, and reporting platforms such as ThoughtSpot, Business Objects, SAS a plus.
  • Knowledge of sales operations, sales support or sales reporting is a plus
  • Ability to communicate with all levels of Sales including Sales Management to gather requirements and create insightful and impactful reports for the sales force
  • Excellent project management and interpersonal skills
  • Exceptional problem-solving skills
  • Ability to work both autonomously with minimal supervision and in team environment
  • Ability to thrive in a fast paced, multifaceted environment
  • Ability to maintain accuracy, consistency, and quality
  • Ability to take initiative, be tactful, act with diplomacy and maintain a professional attitude
  • Desire to take on new challenges and learn new applications

Physical Requirements:

This position primarily works in an office environment. It requires the ability to sit or stand for long periods of time and frequent walking. Daily use of a computer, phone, office equipment and other computing and digital devices is required. May be required to stand for extended periods when facilitating meetings or walking in the facilities. Some local travel may be necessary, so the ability to travel by plane, operate a motor vehicle and maintain a valid Driver's license and/or effectively navigate public transportation is required. While performing the responsibilities of the job, the employee must be able to read and respond to interoffice communications as well as effectively participate in meetings. The employee is often required to sit and use their hands and fingers, to lift up to 20 lbs., pull, push, carry, handle or feel. The employee is required to carry, handle items, reach with arms and hands, to stoop, kneel, or crouch; talk or hear. Mental demands may require prolonged concentration, reading comprehension, understanding and interpretation of concepts, ideas and philosophies. The physical demands of the position described herein are essential functions of the job and employees must be able to successfully perform these tasks for extended periods. Reasonable accommodations may be made for those individuals with real or perceived disabilities to perform the essential functions of the job described unless such accommodations would cause Avanir an undue burden.

Work Environment:

While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job unless such accommodations would cause Avanir an undue burden. While performing the duties of this job, the employee is occasionally exposed to moving carts, mechanical equipment (copiers, computers, coffee machines) and vehicles. May be subject to smells and odors. The noise level in the work environment is usually quiet to moderate. The passage of employees through the work area is average and normal.

EEO Statement:

As an equal opportunity employer, Avanir Pharmaceuticals is committed to providing all applicants and employees with equal access to employment opportunities, regardless of sex, race, age, color, national origin, ancestry, disability, pregnancy, religion, genetic information, sexual orientation transgender status, gender identity, marital status, military or veteran status, or any other characteristic protected by federal, state, or local law. All Avanir Pharmaceuticals employees, officers, principles, agents, and representatives are expressly prohibited from engaging in unlawful discrimination. Consistent with federal, state, and local requirements, Avanir Pharmaceuticals will reasonably accommodate any qualified individual with a disability if such accommodation would allow the individual to perform the essential functions or the job, unless doing so would create an undue hardship.

Avanir Pharmaceuticals shall abide by the requirements of 41 CFR-60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and individuals with disabilities.