Medical Information Manager

Cambridge, MA, United States
Feb 14, 2021
Required Education
Position Type
Full time
Medical Information Manager

Ipsen Biopharmaceuticals Inc.

Job Description:

Are you looking for an opportunity to apply your scientific and clinical knowledge in Medical Affairs?

As the Medical Information Manager, you will be a member of the US Affiliate Medical Affairs department. You will be an office based professional with scientific, clinical and therapeutic area understanding who is responsible for providing medical information content for use to appropriately respond to unsolicited medical information requests for Ipsen US products. This person can serve as a therapy area and product expert for both internal and external customers. This role is responsible for developing, reviewing, and updating local medical information content. The medical information responses must be accurate, current, fair- balanced, and of high quality. This role also collaborates with global MI affiliates in order to share best practices. This role reports into the Medical Information Head for the US Ipsen affiliate.

Your role will involve:
  • Acts as a subject matter expert for one or more therapeutic areas (TAs)
  • Maintain current familiarity of published medical literature relating to Ipsen products
  • Proactively develops and updates local medical information content that is current, complete, medically accurate, and fair- balanced.
  • Uses the Veeva system, for Medical Review Committee (MRC) review/approval of medical information content
  • Maintains current medical information content in the Medical Information Database (IRMS database)
  • Participates and collaborates on project teams to represent Medical Information for the therapeutic area(s)
  • Acts as a resource to support the Medical Information Call Center to help respond to escalated queries that require a custom literature search and/ or response.
  • Conducts training sessions for the Medical Information Call Center and other internal business partners on medical information content (medical information letters, FAQs, etc.).
  • Provides training to Commercial Personnel on our medical information processes.
  • Completes all assigned SOPs and training within designated timeframe and adheres to job-specific SOPs and work instructions.
  • Attends and staffs medical information booth conferences to respond to unsolicited medical information queries from HCPs as appropriate providing fair, balanced and medically accurate information on Ipsen's products.
  • Participates in coverage for MI inquiry management after business hours
  • Identifies, obtains pertinent data, and forwards adverse events (AEs) and product quality complaints (PQCs) to Ipsen Call Center in accordance with policy and procedures.

In return, you will bring:
  • Advanced degree in life science/healthcare (Pharm.D., PhD, MD)
  • 2+ years of Drug Information in a Pharmaceutical Industry Experience or related Clinical Pharmacy Practice/Managed Care Experience Required
  • Demonstrated excellent medical writing skills to synthesize scientific data in order to create and communicate medical information content
  • Proficient in literature searching in EMBASE, pubmed
  • Previous experience in a Medical Information Call Center is a plus
  • Proficient in IRMS (Medical Information Database for Content Management) is a plus
  • Proficient in MS office applications.
  • Relevant therapeutic background desired (Oncology, Neurology, Rare Diseases, Endocrinology)

If this sounds like an exciting opportunity to work on the Medical Affairs team, apply today!

IPSEN is an equal opportunity employer that strictly prohibits unlawful discrimination. We recruit, employ, train, compensate, and promote without regard to an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.