Manager, Community Engagement & Partnership (Patient Advocacy)

San Francisco, CA, United States
Feb 11, 2021
Biotech Bay
Required Education
Bachelors Degree
Position Type
Full time


Position Summary:

The Community Engagement & Partnership (Patient Advocacy) Manager will report directly to the Executive Director, Community Engagement & Partnership (CE&P). The Manager will partner with the Executive Director of CE&P and other members of the team in operational and tactical planning and activities to develop and maintain strong partnerships and engagement with Community Based Organizations (CBOs) and patient advocacy groups. This individual will execute tactical plans aligned with GBT's patient advocacy strategy.

Essential Duties and Responsibilities:



  • Community Engagement & Partnerships
    • Serve as point of contact for operational planning in partnership activities with select community-based organizations and patient advocacy groups, collaborating with cross-functional partners to ensure a coordinated organizational approach
  • Conferences & Events
    • Oversee conference logistics
    • Manage operational aspects of relevant advocacy organization events and meetings
    • Coordinate local event participation and material development with relevant functions
  • Program and Material Development
    • Manage related program logistics, planning, and implementation
    • Coordinate promotional review of select online and offline patient materials (e.g. website, resources) for assigned programs
  • Advisory Boards
    • Support the tactical execution of advisory boards that involve the CBO community
  • Grant Management
    • Support Global CBO, charitable and Foundation funding request management process, including execution and reporting
    • Contribute to administration of funding requests, which includes but is not limited to intake, screening for completeness of submissions, dissemination, review, approval, notification and generation of progress reports
    • Maintain program tracker and engage and coordinate local cross-functional event participation. Manage materials for local events
  • Financial Management
    • Participate in budget management and financial input for assigned programs
  • Internal Employee Engagement
    • Encourage employee engagement, consistent with our patient-centric culture
    • Lead implementation of patient-related events for employees, ensuring the patient perspective is integrated
  • Other Key activities:
    • Assist the Executive Director, Community Engagement & Partnership in the execution of short- and long-term operational Plans to support GBT's objectives, including (but not limited to): development, implementation, and maintenance of program work flows, systems and processes, training of cross-functional partners, liaising with external stakeholders, developing and managing internal progress metrics, budgets, policies and reports and interfacing with cross-functional team members to ensure collaboration and transparency
    • Liaise and coordinate activities with the Government Affairs, Medical Affairs, Finance, Compliance, Legal, Clinical and other teams, as necessary
    • Manage any vendors/partners and foundations supporting the execution of the programs
    • Support the development, implementation, and maintenance of program SOPs and policies as well as ensuring compliance with all relevant internal GBT SOPs and policies
    • Contribute to the development and implementation of short and long-term strategies to integrate and advance support services offered to the sickle cell community



This individual will have demonstrated leadership and effective collaboration by managing key projects and developing effective and appropriate relationships with internal and external stakeholders. He/she will be a good decision maker, highly effective in process management, customer focus and problem-solving. The successful candidate will have biopharmaceutical industry experience and demonstrate a focus on results with the ability to prioritize multiple ongoing initiatives while meeting timelines.





  • For bachelor's degree holders, a minimum of 5 years of experience in the biopharmaceutical or pharmaceutical industry
  • Thorough understanding of the compliance and legal landscapes
  • Prior experience with internal promotional review processes and familiarity with Veeva Vault
  • Knowledgeable about processes with attention to detail and superior follow-through
  • Demonstrated ability to confidently work under pressure and concurrently manage multiple responsibilities
  • Work independently and handle special projects while at same time demonstrated ability to work in a multi-disciplinary team environment
  • Initiative to solve problems and identify appropriate solutions in accordance with SOPs and policies
  • Excellent interpersonal and exceptional oral and written communication skills
  • Comfort with financial forecasting and reporting and experience working with systems: development, testing, implementation, enhancements and reporting
  • Familiarity with the rules that govern 501c3s and Foundations
  • Able to travel 30-40% of the time, possibility of some global travel


Fit with GBT culture:





  • Ability to build strong relationships with co-workers of various backgrounds and expertise
  • Ability to function at a high level in a team setting whether leading the group or acting as an individual contributor
  • Values-based leadership consistent with GBT's Core Values
  • Excitement about the vision and mission of GBT
  • Flexibility
  • Integrity


NOTE: This position summary is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Global Blood Therapeutics is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or any other characteristic protected by law.