HR Coordinator, Contact Tracing

Baltimore (Camden), MD, US
Feb 10, 2021
Required Education
Bachelors Degree
Position Type
Full time
Those who join Emergent BioSolutions feel a sense of ownership about their future. You will excel in an environment characterized by respect, innovation and growth opportunities. Here, you will join passionate professionals who advance their scientific, technical and professional skills to develop products designed-to protect life.


The HR Coordinator, Contract Tracing is a key role in helping Emergent BioSolutions minimize the spread of COVID-19 through aiding Incident Response Teams and perform contact tracing. This Limited Term Hire (LTH) role with respond to initial intake of potential and confirmed cases of COVID-19 via the Company's hotline and guide employees through the contact tracing process. The HR Coordinator, Contract Tracing will partner with HRBPs and Managers at each North American location to communicate the status of incidences and provide clear dashboard information and required reporting. This LTH role will be a remote position and includes evening and weekend hours.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

• Respond to the employee Covid-19 hotline and complete Intake Form inclusive of symptoms, potential exposure, and other data relevant to the Incident Response Teams
• Communicate to North American Sites when an Incident Response call is required and notify the team and set-up the call
• Working with local Human Resource Business Partners, confirm list of employees, temps and/or contractors impacted who require calls and serve as primary to perform contact tracing efforts
• Aid impacted individuals with the following: securing PCR test kits, confirming policies and addressing questions during testing period
• Communicate with managers regarding employee status - i.e., impacted, not impacted and return to work status
• Assist Health and Wellness with Covid-19 follow-up activities and correspondence
• Maintain Covid-19 dashboard surrounding cases and trends as requested by leadership and provide to appropriate Executive Leadership Team members.
• Research and monitor CDC information to be current on potential changes in symptoms to review with appropriate Executive Leadership Team member.
• When not performing Contact Trace activities, this role will support non-time sensitive administrative projects as determined by the Human Resources Leadership Team.
The above statements are intended to describe the nature of work performed by those in this job and are not an exhaustive list of all duties. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time which reflects management's assignment of essential functions.

• Possess a bachelor's degree in Communications, Customer Service, Human Resources or related discipline
• Minimum of 3 years' experience in fast paced environment in Customer Service, Shared Services or HR
• Demonstrated capability to build effective relationships with all departments and employees
• Demonstrated ability to prioritize and plan work activities, meet timelines and deliver appropriate and accurate results
• Uses discretion, good judgment, initiative and to work independently to complete activities and proactively connect with others in HRBP to resolve policy inquiries
• Able to respond effectively to confidential and sensitive inquiries
• Identify and resolve issues proactively and quickly, utilizing effective analytical techniques
• Proficient in MS Office with a high level of comfort using computer systems such Teams and Outlook with SuccessFactors preferred

There are physical/mental demands and work environment characteristics that must be met by an individual to successfully perform the essential functions of the job. This information is available upon request from the candidate.

Reasonable accommodations may be made to enable individuals with disabilities to perform all essential functions.

Emergent BioSolutions is an Equal Opportunity/Affirmative Action Employer and values the diversity of our workforce. Emergent does not discriminate on the basis of race, color, creed, religion, sex or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, age, national origin, ancestry, citizenship status, marital status, physical or mental disability, military service or veteran status, genetic information or any other characteristics protected by applicable federal, state or local law.

Information submitted will be used by Emergent BioSolutions for activities related to your prospective employment. Emergent BioSolutions respects your privacy and any use of the information submitted will be subject to the terms of our Privacy Policy .

Emergent BioSolutions does not accept non-solicited resumes or candidate submittals from search/recruiting agencies not already on Emergent BioSolutions' approved agency list. Unsolicited resumes or candidate information submitted to Emergent BioSolutions by search/recruiting agencies not already on Emergent BioSolutions' approved agency list shall become the property of Emergent BioSolutions and if the candidate is subsequently hired by Emergent BioSolutions, Emergent BioSolutions shall not owe any fee to the submitting agency.

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