Business Systems Manager - Supply Chain Solutions

Lake County, IL, United States
Feb 05, 2021
Required Education
Bachelors Degree
Position Type
Full time
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women's health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on Twitter , Facebook , Instagram , YouTube and LinkedIn .


AbbVie's Supply Chain IT organization is helping to transform the business by connecting information from bulk API to Packaging to patients. This is an exciting opportunity to be a part of that change. This position will be responsible for the ownership and execution of key IT projects and initiatives supporting the Supply Planning and Supply Chain functions.

Manages staff responsible for working with line of business management. Default point of contact for BTS with the Integrated Planning & Logistics business; proactively seeks out strategic business opportunities with high-level business unit executives and resolve client and BTS relationship issues. Manages and provides expert advice on the selection, design, justification, implementation, and business use of information systems. Analyzes business processes; elicits, analyzes, and documents business requirements; identifies alternative solutions, assesses feasibility and makes recommendations typically seeking to exploit and leverage new or existing technology components. Translates business requirements into functional requirements; performs data and process modeling; manages change; and leads, coordinates / performs testing, verification, and validation of requirements.

This position is expected to work with minimal oversight. The role will support a global Planning Systems transformation on both our Supply/Demand Forecasting solution (JDA) and the subsidiary BI Solutions.

Primary Responsibilities/Duties:
  • Lead complex, global systems projects that support the supply planning functions.
  • Identify and implement ongoing opportunities for system and process improvements
  • Elicits and communicates the organization's business strategy; works directly with business unit clients to understand specific business processes and needs and opportunities for improvement; identifies IT capabilities and information required to support the business processes and collaborates in the development of appropriate information management strategies, developing them as an integrated part of the business strategy.
  • Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
  • Identifies current and emerging business needs and evaluates alternative technology solutions using standard information systems methodologies and best practices. Proactively seek out strategic business opportunities with business unit executives for the application of new or existing technology capabilities.
  • Develops technology strategies that meet the requirements of the business. Identifies the business benefits of alternative strategies. Ensures compliance between business strategies and technology directions. Prepares testing plans to confirm that requirements and system design are accurate and complete.
  • Conducts training. Identify process disconnects and translate them into improvement opportunities with cost savings or avoidance, productivity improvements, or revenue generating business benefits.
  • Develops business relationships and integrates activities with other BTO's to ensure successful implementation and support of project efforts.
  • Manages relationships between clients involved and BTOs to assure effective communication between the groups is occurring. Brokers services within BTS community on behalf of customers; coordinates system solutions.
  • Allies with other BTS functional areas to remain current on project status, and inform customer management of progress; conversely, keeps BTS managers aware of user issues and resolves conflicts.
  • Exercises considerable latitude in determining objectives of assignment. Has defined authority and responsibility for a significant area of work, including technical, financial and quality aspects.
  • Establishes organizational objectives and delegates assignments. Accountable for actions and decisions taken by self and subordinates.
  • Accountable for the accuracy of the fit of the proposed solution to the business needs and the information upon which the business justification and prioritization decisions are made. Also accountable for communicating the business need and drivers to development groups to assure the implementation phase can fulfill the business need.
  • Follow ITI/DevOps based processes to ensure cost effective, continuous operation of the Supply Chain Planning systems.


Basic Qualifications:

  • Bachelor's Degree or an equivalent combination of education and work experience
  • Minimum of 10-12years of work experience including business analysis, project management, application support
  • Ability to travel globally - 5%

Required Skills:

  • Understanding of the end-to-end Demand and Supply Planning processes
  • People Leadership
  • Knowledge of JDA Demand, JDA ESP
  • Ability to facilitate requirements gathering workshops, to elicit user requirements
  • Ability to lead multiple concurrent projects
  • Strong communication and persuasion skills
  • Track record of driving project deliverables to successful conclusion
  • Advanced knowledge of relational databases and structures
  • Experience with Cognos, Qlik or similar Business Intelligence platforms
  • Experience working with large ERP systems like SAP or equivalent

Preferred Skills:

  • Prior consulting experience highly preferred
  • Experience working with a global user base
  • SAP ECC 6.0 experience highly preferred
  • APICS certification

Significant Work Activities
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
Yes, 5 % of the Time
Job Type
Job Level Code
Equal Employment Opportunity
At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.