Sr Mgr, Sales Training- Remote

Pleasanton, CA, United States
Jan 15, 2021
Required Education
Bachelors Degree
Position Type
Full time
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women's health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on Twitter , Facebook , Instagram , YouTube and LinkedIn .

Senior Manager Sales Training, BodyContouring

Allergan is a bold, global pharmaceutical company and a leader in a new industry model - Growth Pharma. Allergan is focused on developing, manufacturing and commercializing branded pharmaceuticals and biologic products for patients around the world.

Allergan markets a portfolio of best-in-class products that provide novel treatments for the central nervous system, eye care, medical aesthetics and dermatology, gastroenterology, women's health, urology, anti-infective and cardiovascular therapeutic categories. With commercial operations in approximately 100 countries, Allergan is committed to working with physicians, healthcare providers and patients to deliver innovative and meaningful treatments that help people around the world live longer, healthier lives.

Our success is powered by our world-class team's commitment to being Bold for Life. Together, we build bridges, power ideas, act fast and drive results for our customers and patients around the world by always doing what it is right.

Position Description
  • Works with the Associate Director of sales training to help create direct strategic and tactical sales training.
  • Works closely with Associate Director of CoolSculpting Sales Training, marketing team, and sales leadership to ensure clear, concise, focused activity plans are produced, disseminated and understood by the field representatives
  • Coordinates, Develops Content and Facilitates CoolSculpting New Hire Sales Training and 2.0 Continued Training classes at the Pleasanton CA, Austin TX, and Reston VA training centers.
  • In collaboration with sales, marketing and sales training, identifies national and key regional sales meeting goals and objectives, creates themes, develops agendas and timelines, including speaker designation, time allocation, subject, and format
  • Focuses on capital training and support in the field by way of co-travels for both ASR and ASM field reps
  • Takes the lead on enhancing and managing the current FST program - updates FST guide and ensures it is Veeva approved.
  • Acts as the Sales Training team lead for APP program and Allergan Advantage.
  • Coordinates and Facilitates Body Contouring remote learning courses (Skype/WebEx) as needed throughout the year

Main Areas of Responsibilities

Financial Objective
  • Achieve CoolSculpting financial objectives.

Sales Training and Communication Activities

  • Works with sales training, Sales Leadership (Vice President and Directors), and marketing product managers to recommend and direct strategic and tactical sales, marketing and product training and communications for the PRM field organization
  • Develops, writes, and produces various communications tools and product communications that enable field sales personnel to effectively implement the marketing and sales strategies
  • Develops and nourishes relationships with field sales to provide sales training and marketing managers with a clear understanding of field needs to support product positioning, to address competitive promotional efforts, and to assess the success of the various communication tools
  • Proactively develops and monitors communication vehicles that ensure "best practices" are captured and disseminated to field teams
  • Facilitates BodyContouring Sales Training programs to best meet the needs of the entire Medical Aesthetics organization
  • Works with marketing, legal/regulatory, Sales Leadership, Region Managers, and other departments, as needed, to create and produce specific training materials
  • Works with sales training department to support, develop and execute training programs
  • Continuously assesses training and development needs of the field force and coordinates training resources, personnel and contract services to ensure the long-term development of the BodyContouring team
  • Develop, implement and continually refine New hire onboarding processes for BodyContouring including updating training content, module creation, new hire checklist, new hire training calendar and ensure the most up to date versions are available on the Portal.
  • Identify internal and external training programs to address competency gaps
  • Manage logistics for training activities including venues and equipment
  • In partnership with sales leadership and marketing teams create and deliver workshops at both National Sales Meetings and POA meetings
  • Manage national FST programs for BodyContouring including annual update of the FST Guide
  • Responsible for FST development at annual FST training program and throughout the year when FSTs are supporting training courses
  • FST coaching and development through selling scenarios, staff presentations and presentation skills

Key Meeting Design & Execution
  • Primary interface with Allergan meeting planning team to ensure team understands meeting flow, objectives, and requirement for training classes


Education and Experience:
  • Bachelor's degree
  • Knowledge of health care and or pharmaceutical industry
  • Minimum of 3 years field sales experience in the device industry with surgical experience strongly preferred
  • 2 - 3 years project management experience, healthcare preferred, not required

Additional Requirements:
  • Ability to manage and prioritize work load, multi-task and manage a diverse mix of projects and responsibilities, execute plans, and communicate project updates to a variety of internal clients.
  • Analytical skills
  • Strong creative and conceptual thinking skills
  • Ability to develop key strategies and execute
  • Strong communication skills, both verbal and written
  • Strong interpersonal skills
  • Strong problem resolution skills
  • Financial/budgetary experience
  • Ability to travel at least 25% of the time

Language and Verbal Skills:

  • Excellent communication skills, oral and written. The ability to present to various levels and sizes of groups within and outside of the organization.

Significant Work Activities
Yes, 20 % of the Time
Job Type
Job Level Code
Equal Employment Opportunity
At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.