Business Systems Consultant

Lake County, IL, United States
Jan 13, 2021
Required Education
Bachelors Degree
Position Type
Full time
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women's health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on Twitter , Facebook , Instagram , YouTube and LinkedIn .

This role is part of the Information Research organization and is for a Business Systems Consultant role aligned with the Development Design Center. This role should proactively seek out strategic business opportunities with design directors and analysts in the R&D Development Design Center Organization. It should provide advice, assistance and leadership in any area associated with the planning, procurement, provision, delivery, management, maintenance and effective business use of information systems. Analyzes business processes; elicits, analyzes and documents business requirements; identifies alternative solutions, assesses feasibility and makes recommendations typically seeking to exploit and leverage new or existing IT technology components. Translates business requirements into functional requirements; performs data and process modeling; manages change; and leads, coordinates/performs testing, verification, and validation of requirements. Works with the area Business Relationship Manager and Portfolio Manager to drive solutions across the business environment.


• Role will be the primary business system consultant on two strategic technology projects that are aligned with the development design center.

• Works directly with business unit clients to understand specific business processes, business drivers, and business strategy; identifies needs and champions opportunities for business process improvement that can be enabled via technology;

• Investigates and develops a deep knowledge of the capabilities of existing systems and technologies in use across the business area and in similar and interconnected business areas in AbbVie, and investigates technologies applied to this business area in the industry; identifies information required to support the business strategy and leads the development of appropriate information management strategies, developing them as an integrated part of the business strategy.

• Identifies current and emerging business needs and evaluates alternative IT and business process solutions. Proactively seeks out strategic business opportunities for the application of new or existing IT capabilities, with business unit leaders providing key input to comprehensive strategic analyses. Recommends approaches to achieve process improvement objectives.

• Develops, leads, or reviews the creation of information systems strategy to support the strategic requirements of the business area. Identifies the business benefits of alternative strategies. Ensures consistency between business strategies and technology directions. May prepare testing plans to confirm that requirements and system design are accurate and complete. Conducts or organizes training.

• Understands new technology trends and identifies creative ways to incorporate them into the strategic plan for the business area.

• Develops business relationships and integrates activities with other IT resources to ensure successful implementation and support of project efforts. Manages relationships between clients involved and IT organizations to assure effective communication between the groups. Brokers services within IT community on behalf of customers; coordinates portfolio of solutions, and identifies interdependencies.

• Allies with other IT functional areas to remain current on project status, and informs business of progress; conversely, keeps IT managers aware of user issues and resolves conflicts. Identifies the impact of any relevant statutory, internal or external regulations on the organization's use of information.

• Responsible for compliance with applicable Corporate and Divisional Policies and procedures.

• Has defined authority and responsibility for a significant area of work, including technical, financial and quality aspects. Establishes organizational objectives and delegates assignments. Accountable for actions and decisions taken by self and subordinates.

• Accountable for the accuracy of the fit of the proposed business process improvements and the technical solution to the business needs, and for the information upon which the business justification and prioritization decisions are made. Also accountable for communicating the business need and drivers to development groups, to assure the implemented solution can fulfill the business need.


• Bachelor's degree or an equivalent combination of education and work experience.

• 7-10 years of related work experience.

• Minimum 3+ years of experience in business systems analysis and/or project management.

• High degree of business & technology acumen

• Strong understanding of data and analytics.

• Excellent relationship management, communication, and presentation skills.

• Strong leadership and interpersonal skills. Able to relate to a wide range of technical staff, business teams, managers, and 3rd party service providers.

• Knowledge of terminology, processes, practices, and procedures in the healthcare industry and in drug process development.

• Software development lifecycle experience including requirements definition and analysis, software design, development/coding, and documentation.

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Equal Employment Opportunity
At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.