Data Management Training Senior Manager

Within Global Commercial Operations, we have the capabilities, resources, and strength of a global enterprise, while maintaining the entrepreneurial spirit that marked our early days as a biotechnology pioneer. We are committed to promoting and maintaining an inclusive, high-performing culture and encourage our team members to have fulfilling and meaningful careers through challenging assignments and ongoing career development.

The Data Management Senior Manager will be responsible for leading the data competency training program within the Commercial Data and Analytics function. This includes the development, implementation, execution and sustainment of data transparency, knowledge management, skill development and onboarding processes. The program's remit supports both the Global and US data and analytic teams. The Senior Manager will be responsible for leading cross-functional/cross-regional teams in managing the program.

This role's primary focus is to ensure transparency to our data assets, develop the skills necessary to optimize the use of the information, and manage the process with global colleagues. In addition, this individual will support the Data Strategy group within Commercial Data and Analytics. This group is responsible for in defining and executing the Commercial data strategy, which includes managing the readiness of data assets, ensuring data quality, and performing lifecycle maintenance.

Job Responsibilities Include:

• Provide Global and US support to the Commercial Data and Analytics organization
• Partner closely with Global and US teams to ensure all CD&A staff are actively enrolled in the training program and aware of the benefits
• Manage the Commercial Data and Analytics competency framework and onboarding plan
• Develop, facilitate and deliver necessary training for Global and US data users
• Thoroughly understand changes to the business and employ training plans to develop the necessary skills
• Manage the capability building program and perform assessments
• Own data knowledge management across the enterprise
• Administer data asset education, transparency and navigation
• Develop Change Management tactics and communications
• Implement standards, procedures and processes to support the training program
• Continuously monitor performance and improve processes

Basic Qualifications

Doctorate degree and 2 years of Sales & Marketing Operations and/or Training and/or Data Management experience

OR

Master's degree and 4 years of Sales & Marketing Operations and/or Training and/or Data Management experience

OR

Bachelor's degree and 6 years of Sales & Marketing Operations and/or Training and/or Data Management experience

OR

Associate's degree and 10 years of Sales & Marketing Operations and/or Training and/or Data Management experience

OR

High school diploma / GED and 12 years of Sales & Marketing Operations and/or Training and/or Data Management experience

Preferred Qualifications

• Demonstrated exceptional strategic / critical thinking abilities and business acumen
• Excellent oral, written and presentation skills with ability to explain complex concepts clearly to a variety of audiences
• Good understanding of biopharmaceutical Commercial data
• Experience in developing, owning and improving processes
• Knowledge Management program experience
• Track record of developing and delivering training to a large group of individuals
• Developed problem-solving skills with demonstrated ability to bring structure to vaguely defined problems, develop tactical plans and execute
• Proven experience as a member and leader of a high performing team
• Project management, agile teams and corrective action experience
• History of championing initiatives and leading through change
• Experience executing change management tactics
• Eager to learn new skills and contribute to team's success

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.