Associate Director, Operations and Communications, US Dermatology

Lake County, IL, United States
Jan 07, 2021
Required Education
High School or equivalent
Position Type
Full time
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women's health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on Twitter , Facebook , Instagram , YouTube and LinkedIn .

The Associate Director, Operations and Communications is a critical role reporting to the VP, US Dermatology. This high-profile leader works directly with the US Dermatology Commercial senior staff including the two franchise VPs for Psoriatic/HS and Atopic Derm, respectively. Key responsibilities include strategic project management and communications in a fast-paced, high-growth business. Key project management accountabilities include planning and executing the long term commercial and IBT strategic and tactical initiatives to ensure successful completion of business priorities. Communication accountabilities include designing, implementing and maintaining an internal communication plan that weaves franchise priorities throughout the organizational culture to drive awareness, action, engagement, and change management. Key success factors include building effective partnerships with the senior staff and across the Dermatology business, effective verbal and written communications, leading via influence and being highly proactive to propose thoughtful initiatives and communications to support and drive the business priorities.

Key Responsibilities Includes:
  • Work directly with the lead Dermatology VP and two franchise VPs to ensure clear direction and alignment across the commercial organization and IBT.
  • Integrate marketing, sales, and IBT strategies to enhance overall communication and execution.
  • Manage scope, project plan, logistics and schedule of strategic and tactical initiatives.
  • Establish strong organizational tools to drive project progress, ensure deadlines and project goals are met, identify and resolve issues, and escalate risks.
  • Work cross-functionally with senior management and other internal stakeholders to create, socialize, optimize and implement commercial initiatives, including but not limited to: town halls, national meetings, staff meetings, executive remarks and presentations, award and recognition programs, and leadership development.
  • Design and execute a communications strategy that brings the franchise narrative to life through compelling content, creative storytelling and engaging experiences including national meetings, town halls, and rich written, digital, and video communications.
  • Develop and manage the franchise master calendar supporting sales, marketing and internal stakeholders (cross-functional support functions) for the franchise.
  • Enhance two-way dialogue with employees through the creation of new channels that enhance employee connection and engagement.
  • Stay up to date on the changing digital landscape to ensure optimal strategy across existing channels, as well as recommending new platforms for consideration.
  • Evaluate performance for strategic projects and communications based on real-time metrics, and refine strategies based on analytics.
  • Ensure cohesive communication across relevant stakeholders to craft franchise action plans, implement solutions, and monitor initiatives.


Basic Qualifications:
  • Bachelor's Degree required.
  • Minimum of five years sales leadership, marketing or other relevant in-house experience
  • Advanced project management and communication skills.
  • Working knowledge of the market including trends and issues as they relate to AbbVie.
  • Thrives in fast-paced environments.
  • Able to manage multiple, simultaneous projects with moderate-high complexity, often under a tight deadline.
  • Works well with cross-functional stakeholders and can own projects from idea phase to implementation, adapting and iterating as needed.
  • Outcomes-focused with a high degree of attention to detail.
  • Demonstrated relationship management, interpersonal skills, ability to motivate, lead, influence, and engage without direct authority.
  • Sound, logical problem solving and decision making skills.
  • Able to see connections between seemingly disparate issues and distill complex content into clear, concise, and engaging communications.
  • Possesses integrity, dependability, responsibility, accountability, and self-awareness.

Preferred Qualifications:
  • MBA or Master's Degree

Significant Work Activities
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
Yes, 25 % of the Time
Job Type
Job Level Code
Equal Employment Opportunity
At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.