Associate Director, Field Medical Excellence (Remote or Office Based)

Cambridge, MA, United States
Jan 06, 2021
Administration, Training
Required Education
Bachelors Degree
Position Type
Full time

Associate Director, Field Medical Excellence (Remote or Office Based)

Ipsen Biopharmaceuticals Inc.

Job Description:

The Associate Director, Field Medical Excellence will drive the development & implementation of educational initiatives in a manner consistent with best practices, applicable law, regulations, & relevant SOPs. You will collaborate with internal stakeholders to identify training opportunities to ensure best in class MSL training and monitor training outcomes through key performance indicators.



  • Develop annual training plan & curriculum to support Ipsen's product portfolio, life-cycle management (LCM) & disease area requirements.
  • Collaborate with internal stakeholders (i.e., US Medical Affairs, Global Medical Affairs, Training & Development, Clinical Operations, Medical Directors, R&D, Medical Information, Publications) to identify training opportunities to ensure best in class MSL program for existing employees and new hires.
  • Lead development of new training content to meet changing knowledge & capability requirements of field medical team.
  • Drive the development & implementation of educational initiatives in a manner consistent with best practices, applicable law, regulations, & relevant SOPs.
  • Manage MSL Skills Assessment & MSL Capability Continuum Programs created for Ipsen by Zipher to support USMA MSL Training Curriculum.
  • Serve as a key clinical/scientific resource & mentor to field medical team & internal colleagues by providing ongoing product & disease state education training.
  • Implement innovative training curriculum using blended approaches (i.e., live training, WebEx, interactive workshops, podcast, virtual learning, expert led workshops, peer to peer).
  • Collaborate with Training & Development and Global Medial Affairs on tools & services to support field medical activities & training.
  • Assist with creation of resources & processes to support MSL activities (i.e., proactive and reactive field initiatives) in collaboration with medical, legal & regulatory.
  • Oversee field medical affairs information technology & training resources, including websites (SharePoint, BOX, Survey Monkey, VEEVA CRM).
  • Coordinate & organize all training material into a concise and easily accessible format.
  • Identify resources, timelines, & vendors to execute each component of training program.
  • Search for gaps in training material or content that should be filled to ensure a best in class training experience.
  • Communicate with team members, trainers, and management to ensure all needs are met.
  • Contribute to the design, development, and analysis of training cross functions and supports training efforts that drive improvements in MSL effectiveness.
  • Implement training curriculum via scheduled teleconference series, live, written & online.
  • Create dashboard & key performance indicators to training track progress & outcomes.
  • Maintain records of MSL ILP, internal training, ACPE, CME, testing/certifications & assessments to monitor progress.
  • Continually provide feedback & input on ways to improve medical Learning & MSL Capabilities Continuum.
  • Maintain documentation records for MSL USA medical training.
  • Monitor program budgets and upwardly manage project scope as needed.
  • Comply with all laws, regulations and policies that govern the conduct of Ipsen U.S. staff.





  • Bachelor's Degree, Advanced Degree (PhD, PharmD, etc.)
  • Experience as an MSL, 5-10 years of scientific training & development experience, & MSL training experience preferred.
  • Demonstrated leadership qualities.
  • Demonstrated strong performance reviews.
  • Demonstrated Ipsen's One Way of Being Behaviors.


Core Competencies



  • Strong teaching skills; established track record of effective oral presentations.
  • Strong communication skills demonstrating executive presence.
  • Significant experience working with cross-functional groups made up of two or more of the following: Marketing, Sales, Medical Affairs, Market Research, or Finance.
  • Excellent quantitative abilities and excellent communication skills (written, verbal and presentation).
  • Ability to combine big-picture, long-term orientation with understanding of details, and sense of urgency to deliver quality results.
  • Expertise in critically evaluating scientific literature.
  • Knowledge of PhRMA, OIG & other guidelines relating to compliant medical communications.
  • Demonstrated expertise to synthesize & communicate medical information clearly.
  • Excellent oral & written communication skills.
  • Ability to travel 50-60% to attend medical congress meetings and meetings in Cambridge, MA.


IPSEN is an equal opportunity employer that strictly prohibits unlawful discrimination. We recruit, employ, train, compensate, and promote without regard to an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.","datePosted":"2020-11-13T00:00:00.000Z