Sr. Manager, Commercial Learning and Development, Oncology

Foster City, CA, United States
Nov 25, 2020
Science/R&D, Oncology
Required Education
Bachelors Degree
Position Type
Full time
Sr. Manager, Commercial Learning and Development, Oncology
United States - California - Foster City

Gilead Sciences, Inc. is a research-based bio-pharmaceutical company that discovers, develops and commercializes innovative medicines in areas of unmet medical need. With each new discovery and investigational drug candidate, we seek to improve the care of patients living with life-threatening diseases around the world. Gilead’s therapeutic areas of focus include HIV/AIDS, liver diseases, cancer and inflammation, and serious respiratory and cardiovascular conditions.

Making an impact on a global scale
Inclusion is one of the company’s five core values. That’s because we know that we are stronger and more innovative at Gilead when we are informed by a diverse set of backgrounds, experiences and points of view. Gilead Sciences is a biopharmaceutical company that discovers, develops and commercializes innovative therapeutics in areas of unmet medical need. The company's mission is to advance the care of patients suffering from life-threatening diseases worldwide.

When you join Gilead, you join our mission to change the world by enabling people to live healthier and more fulfilling lives. Come join a mission-driven bio-pharmaceutical organization that values inclusion and diversity, has a strong portfolio of products, and is constantly #CreatingPossible

Gilead Sciences is continuing to hire for all open roles. Our interview process will be conducted virtually, and some roles will be asked to temporarily work from home. Over the coming weeks and months, we will be implementing a phased approach to bringing employees back to site to ensure the health and safety of our teams.

Sr. Mgr Commercial Learning & Development (Commercial Operations) - Oncology

Reporting to the Director, Oncology Commercial Learning and Development, this individual oversees development of and provides expertise in the implementation of a launch training curriculum and sustainment that serves the needs for the Gilead Field Commercial Organization.

Essential Duties and Job Functions:

  • Lead and collaborate on the development and implementation of knowledge/skill-based training focused on ensuring launch success through therapeutic disease state and product knowledge for commercial field sales.

  • Develops and executes training on account management skills, product knowledge, new promotional campaigns, product launches, communication skills, selling skills, phased trainings, sales meeting training workshops, ongoing learning sustainment programs & other as needed field sales needs.

  • Collaborates with and supports relevant internal departments, including Marketing, Commercial (Field Sales, National Accounts, Regional Trainers), Commercial Operations, Medical Information, Legal, Business Conduct and Regulatory to develop appropriate training.

  • Collaborates with internal customers including Compliance/Legal and Marketing to ensure training materials and workshops are current, effective and compliant with regulatory guidelines.

  • Assists in the design of curricula or programs and planning of instructional methods and materials using adult learning principles.

  • Effectively prepares for instruction by conducting needs assessments, identifying targeted participant characteristics, and soliciting cross-functional feedback before finalizing design and strategy.

  • Offers solutions for bridging gaps between current organizational capabilities and needs.

  • Helps ensure readiness of the organization for training deployment including identifying key stakeholders and determining their needs in advance, in order to deliver high quality and effective programming.

  • Analyzes the characteristics of existing technologies and their use in instructional design.

  • Partners with subject matter experts and key stakeholders to identify training needs, improve training solutions and lead change initiative implementation.

  • Monitors and maintains alignment with Commercial group's strategic training plan while balancing short-term and long-term business goals.

    Knowledge, Experience and Skills:
    • Proficiency in Microsoft Office applications including Word, Teams and PowerPoint, particularly as used in the development of instructional content.
    • Highly self-motivated and self-managed; ability to work independently and as part of a team with minimal coaching or supervision.
    • Ability to organize and work under strict time and production deadlines, while producing quality deliverables.
    • Good organization skills, time management, and the ability to juggle multiple tasks are all prerequisites of an effective project manager.
    • Excellent facilitation and communication skills.
    • Demonstrated ability to simultaneously handle a large and diverse number of technical tasks and issues with tact, cooperation and persistence.
    • Strong organizational and problem-solving skills.
    • Comfortable working with people at all levels of the organization globally as well as with suppliers, vendors and customers.
    • Ability to effectively communicate in visual, oral and written presentation forms.
    • Experience managing a budget effectively.
    • Ability to effectively manage a project from its initiation to delivery, either as live training or as a deliverable.
    • Ability to effectively manage multiple vendors from selection to final deliverable
    • Must have the ability to focus on performance by establishing clear objectives for the training.
    • Strong interpersonal communication, facilitation, problem solving, decision making and analytical skills.

    Minimum Experience:
    • 8+ years of commercial pharmaceutical/biotech experience including 3+ years of successful Field Sales experience required
    • Requires a BS or BA degree with a concentration in science, education, business or marketing

    Preferred Experience:

    Experience in oncology is a strong plus

    Prior commercial training experience

    Sales, marketing, or training experience in a competitive biotech/pharma marketplace (either branded or generic).

    Advanced degree in related field is desirable

    For jobs in the United States:

    As an equal opportunity employer, Gilead Sciences Inc. is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact for assistance.

    For more information about equal employment opportunity protections, please view the ‘EEO is the Law' poster.



    Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

    Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

    For Current Gilead Employees and Contractors:

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