Avanir Pharmaceuticals

Specialist, Medical Affairs Operations

Aliso Viejo, CA, United States
Nov 21, 2020
Biotech Beach
Required Education
Bachelors Degree
Position Type
Full time
The Medical Affairs Operations Specialist will support the HCP/HCO Fee for Service (FFS) business process management, including documentation completeness, accuracy, and compliance with all established and required policies and guidelines. In addition, the Medical Affairs Operations Specialist will team with the Sr Operations Specialist to process and support the Medical Affairs teams' contracting/agreements with all third-party vendors and purchase order requests as well as review and verify aggregate spend for Sunshine Act reporting purposes. In addition, the Medical Affairs Operations Specialist will support the Funding & Support program by processing all funding proposals and working with the vendor to ensure system efficiency.

Essential Job Functions:
  • Responsible for the HCP/HCO contracting and engagement process and ensures adherence to policies and procedures related to the process of establishing HCP/HCO agreements
  • Manage purchase order process as it relates to Medical Affairs contracts by creating purchase order(s) based upon approved statement(s) of work; set up in the Avanir Contracting System and requested from the Purchase Requisition software.
  • Partner with service providers, HCP/HCOs and internal business/engagement owners to ensure deliverables and other applicable requirements are met as related to payment for service through proof of performance process.
  • Ensure Business Needs Assessments are completed timely, accurately and documented in alignment with established procedures.
  • Collaborate cross functionally to facilitate engagement process activities, ensure compliance and provide process improvement feedback.
  • Serve as subject matter expert relating to the HCP/HCO engagement and contracting process and provide payment support within the Medical Affairs department.
  • Responsible for the processing of and ensuring all funding & support requests meet legal, regulatory, compliance & industry standards including oversight of the process from receiving the submission, the review, the payment, the determination communication and post program reporting where applicable.
  • Manage multiple projects/initiatives simultaneously, and make sure all deliverables are done within agreed upon timeframes.
  • Perform reporting requirements including review and verification of medical aggregate spend data to ensure accuracy and completeness as required per Sunshine Act reporting process.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Education/ Qualifications:
  • Bachelor's Degree is required.
  • 4+ years' experience in analytical role.
  • Pharmaceutical experience preferred.
  • Experience working with Microsoft Office applications, Versaic and Sales Force Platforms
  • Adaptability - exhibits a high degree of flexibility in adapting to a rapidly changing and restrictive environment.
  • Becoming a Business Advisor - ability to foster business relationships with internal and external business partners.
  • Communication - ability to communicate well at all levels of the organization.
  • Decision Making - identifies and understands issues, problems and opportunities
  • Influencing - proven ability to influence others to get things done without formal authority.
  • Integrity - firmly adheres to codes of conduct, ethical principles and compliance guidelines
  • Planning & Prioritizing - self-initiative to follow-through on completing assignments in a timely manner with reliable and accurate work quality.
  • Results Orientation - ability to deliver results and execute on deliverables in a matrixed organization.
  • Problem solving and initiative - issue resolution and decision-making capabilities
  • Technical and Professional Knowledge - proficiency in using Microsoft Office suite: Word, Excel, PowerPoint and Visio.

Physical Requirements:

This position primarily works in an office environment. It requires the ability to sit or stand for long periods of time and frequent walking. Daily use of a computer, phone, office equipment and other computing and digital devices is required. May be required to stand for extended periods when facilitating meetings or walking in the facilities. Some local travel may be necessary, so the ability to travel by plane, operate a motor vehicle and maintain a valid Driver's license and/or effectively navigate public transportation is required. While performing the responsibilities of the job, the employee must be able to read and respond to interoffice communications as well as effectively participate in meetings. The employee is often required to sit and use their hands and fingers, to lift up to 20 lbs., pull, push, carry, handle or feel. The employee is required to carry, handle items, reach with arms and hands, to stoop, kneel, or crouch; talk or hear. Mental demands may require prolonged concentration, reading comprehension, understanding and interpretation of concepts, ideas and philosophies. The physical demands of the position described herein are essential functions of the job and employees must be able to successfully perform these tasks for extended periods. Reasonable accommodations may be made for those individuals with real or perceived disabilities to perform the essential functions of the job described unless such accommodations would cause Avanir an undue burden.

Work Environment:

While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job unless such accommodations would cause Avanir an undue burden. While performing the duties of this job, the employee is occasionally exposed to moving carts, mechanical equipment (copiers, computers, coffee machines) and vehicles. May be subject to smells and odors. The noise level in the work environment is usually quiet to moderate. The passage of employees through the work area is average and normal.

EEO Statement:

As an equal opportunity employer, Avanir Pharmaceuticals is committed to providing all applicants and employees with equal access to employment opportunities, regardless of sex, race, age, color, national origin, ancestry, disability, pregnancy, religion, genetic information, sexual orientation transgender status, gender identity, marital status, military or veteran status, or any other characteristic protected by federal, state, or local law. All Avanir Pharmaceuticals employees, officers, principles, agents, and representatives are expressly prohibited from engaging in unlawful discrimination. Consistent with federal, state, and local requirements, Avanir Pharmaceuticals will reasonably accommodate any qualified individual with a disability if such accommodation would allow the individual to perform the essential functions or the job, unless doing so would create an undue hardship.

Avanir Pharmaceuticals shall abide by the requirements of 41 CFR-60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and individuals with disabilities.