Buyer/Procurement Specialist

Hayward, CA, United States
Nov 19, 2020
Biotech Bay
Required Education
Bachelors Degree
Position Type
Full time
About us:

Arcus Biosciences is an exciting growth company founded on the vision of creating best-in-class cancer therapies. We are an oncology-focused biopharmaceutical company leveraging its deep cross-discipline expertise to discover highly differentiated therapies and develop a broad portfolio of novel combinations addressing significant unmet needs.

We are located in the San Francisco bay area, in the heart of the world's largest biotechnology research hub. Arcus Biosciences offers a competitive compensation and benefits package, including aggressive participation in the growth of the company in the form of stock option grants. Arcus is an ambitious undertaking, and we fully expect our company to become a force in the discovery, development and commercialization of novel therapies for the treatment of cancer. Our employees enjoy operating in an exceptionally dynamic and cooperative environment in which the “rule book” has not yet been written.

Job Summary:

Arcus is looking for a Buyer/Procurement Specialist with a strong customer service mindset.

The individual will be responsible for providing service to our customers and clients through the placement and monitoring of orders. The individual will also provide pricing, availability, cross-reference, researching & sourcing of products for customers. Responsibilities also include responding to post-order customer service requests, such as handling customer issues and complaints, returns and communicating anticipated delays and ETA's. The position requires schedule adherence and excellent prioritizing skill. This is a full-time position.

Job Responsibilities:

  • Complete customer orders, basic or complex in nature, quotes, and inquiries.
  • Issue purchase orders, sourcing, supplier negotiations and supplier selection/qualification.
  • Analyze and resolve customer concerns using established procedures.
  • Handle change order information from customers.
  • Investigate overdue and damaged shipments or shortages in shipments already received.
  • Utilize supplier on-line databases and other appropriate resources to cross-reference products to meet customer order requirements. Make suggestions for alternative products when items are not readily available.
  • Assist customers with buying decisions: researches product, cross-reference, pricing & availability.
  • Suggest alternative products per Best Buy/First Choice Program/and other promotional programs.
  • Meet productivity and quality standards as set forth by department management.
  • Perform other duties and ad hoc projects, as assigned.
  • Collaborate cross-functionally and support Finance and Facilities teams on specific needs concerning purchasing process and reporting.

Qualifications (including knowledge & skills):
  • 3+ years of procurement experience preferably in the field of Biotech or Pharma
  • High School education required; college degree preferred
  • Creative problem-solving skills
  • Exceptional organizational and time management skills
  • A great listener, with concise and effective communication skills
  • Excellent product and process knowledge for a specific market
  • Solid understanding of computer basics (Microsoft Suite), knowledge and working experience with Coupa and NetSuite is a plus