Sr. Associate Training and Development

Juncos, PR, US
Nov 14, 2020
Administration, Training
Required Education
Bachelors Degree
Position Type
Full time

You've earned your degree. How will you use that achievement to reach your goals? Do more with the knowledge you've worked hard to acquire and the passion you already have. At Amgen, our shared mission-to serve patients-drives all that we do. It is key to our becoming one of the world's leading biotechnology companies, reaching over 10 million patients worldwide. Become the professional you are meant to be in this meaningful role.

We have an immediate need for multiple Sr. Associate Training and Development to join AML's Inspection and Packaging Organization. This is an outstanding opportunity to seek a variety of challenges and responsibilities in support to our manufacturing facility at Amgen Manufacturing Limited in Juncos, Puerto Rico.


What you will do

Let's do this. Let's change the world. In this vital role you will under limited supervision, delivers training programs to support business needs. Performs on-the-job training demonstrations and coaching sessions in a learning lab or actual production environment. Conducts classroom training. Works closely with assigned client groups to assess and meet training needs.
  • Recognize and report malfunctions or procedural deviations
  • Act as Subject Matter Experts (SMEs) for specific technical areas (e.g. buffer prep, media prep, dispensing)
  • May perform revisions on routine SOPs or other business documents and review documentation for assigned functions (e.g. equipment logs, routine area audits, batch records)
  • Initiate Non-Conformance records as appropriate.
  • Performs classroom or on-the-job training in a learning lab or actual production environment.
  • Responsible for effective delivery of training to client group. Includes classroom, one-on-one, and on-the-job training. Could also ensure effective delivery of eLearning courses.
  • Works closely with assigned clients, in their work environment, to understand and assess specific training needs.
  • Communicates client training needs to local training management.
  • Responsible for delivery of solutions to meet the specific training needs of assigned clients including GMP trainings as needed.
  • Occasional off-hours training delivery (second & third shift, weekends) may be required to meet production demands
  • Delivers initial and ongoing training for new hires and transfers. Facilitates transition of new hires/transfer-ins from training environment to work environment.
  • Facilitates the assignment and un-assignment of training courses/modules for staff members.
  • Provides guidance to client on compliance and regulatory issues.
  • Participates and/or leads inspections activities.
  • Coaches and develops SME certified trainers within client area to be effective trainers.
  • Assists in review of "human error" related incidents: identify need for additional or modified training interventions for affected staff.
  • May provide input into the implementation of corporate core curricula and standard learning processes.
  • May participate on global training teams as assigned.
  • May include small scale training design projects to meet local client needs.


What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Sr. Associate Training and Development professional we seek is an individual contributor leader with these qualifications.

Master's degree


Bachelor's degree & 2 years' experience

Beyond that, additional preferred qualifications are:
  • Manufacturing experience in a biotech or pharma environment.
  • Organize, coordinate and prioritize tasks and activities with an ability to perform assignments with a high degree of attention to detail.
  • Excellent Documentation skills
  • Training delivery experience preferred
  • Basic problem-solving and project management skills
  • Solid understanding on computer software programs including: Word, Excel, and Power Point.
  • Good interpersonal, group facilitation and presentation skills
  • Excellent communication skills, able to speak and write English and Spanish fluently and strong technical writing in both languages.
  • Demonstrates understanding of Amgen's business and culture, and ability to work effectively with staff at all levels
  • Able to accomplish results through own work and through influencing client staff members and management
  • Must be able to lift and/or move lab equipment, chairs, tables, room dividers and/or audio/visual equipment to set up for training programs, meetings and conferences (35 pounds, 4 feet high)

Some of the vast rewards of working here

As we work to develop treatments that take care of others, so we work to care for our teammates' professional and personal growth and well-being.
  • Full support and career-development resources to expand your skills, enhance your expertise, and maximize your potential along your career journey
  • A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
  • Generous Total Rewards Plan-comprising health, finance and wealth, work/life balance, and career benefits-with compensation and benefits rated above 4 stars (out of 5) on Glassdoor

Apply now for a career that defies imagination

Equal Opportunity Statement

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.