Marketing Senior Manager, Medical Benefit Copay

Thousand Oaks, CA, US
Nov 12, 2020
Required Education
High School or equivalent
Position Type
Full time
Within Global Commercial Operations, we have the capabilities, resources, and strength of a global enterprise, while maintaining the spirit that marked our early days as a biotechnology pioneer. We are committed to promoting and maintaining an inclusive, high-performing culture and encourage our team members to have fulfilling and meaningful careers through challenging assignments and ongoing career development!

The Sr Marketing Manager of Medical Benefit Copay is part of the Medical Benefit team and reports to Marketing Director for the Medical Benefit Channel.

This position delivers the strategy, development, and ensuring of affordability and access to therapies through the management of various patient Affordability programs enabling patients to get started on the prescribed treatment as quickly as possible.

Responsibilities for this role will include the following:
  • Develop and execute patient OOP-specific strategies for short and long-term affordability solutions, including completing goals and priorities to accomplish and measuring and tracking success
  • Lead copay and coinsurance programs that provide patient cost-sharing assistance, including method of grant issuance
  • Assist in development and implementation of copay program strategies
  • Lead team to develop copay program resources including meaningful trainings
  • Lead team that will develop tools and training such as affordability and access materials for HCPs, patients, caregivers, etc.
  • Marketing material submission of above brand copay programs materials, including trainings
  • Serve as an advisor Copay Program Support for every brand
  • Lead connectivity to other affordability solutions
  • Handle Key Performance Indicators and dashboard metrics
  • Lead, supervise, and foster the career development of the Medical Copay team
  • Work with Hub team to find opportunities for bridge programs to provide access to therapy while BV occurs to ensure the patient treatment is started quickly and is uninterrupted; coordinate transition from bridge program to insurance coverage
  • Ensure appropriate support patients whose benefits require a prescription switch with solutions that facilitate a smooth transition and reduces gap between treatments
  • Identify appropriate offerings of clinical trial options that provide starter therapies to patients and ensure no gap in treatment during coverage transition
  • Collaborate with Hub vendor (via regular meetings, reports, and other communications) in establishing SOPs for patient support service offerings (including identification of points of entry)
  • Work cross-functionally with other business units as well as internal partners to ensure maintenance of Amgen legal, regulatory, and compliance standards

Basic Qualifications

Doctorate degree and 2 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

Master's degree and 4 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

Bachelor's degree and 6 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

Associate's Degree and 10 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

High school diploma / GED and 12 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

Preferred Qualifications
  • Knowledge of the US access and payer environments, coverage and reimbursement, and/or patient support landscape
  • 4+ years marketing, sales, access or patient support program management experience in the pharmaceutical, biotechnology or healthcare space
  • Shown ability to develop high impact resources aligned to overall brand strategy
  • Strategic development experience including developing access marketing strategy, message development, campaign development, etc.
  • Agency and vendor management experience, with a focus on copay programs
  • Skilled in PowerPoint, Excel; experience developing strategic slide presentations
  • Self-starter, quick learner, results driven; ability to work under limited supervision and prioritize a diverse workload of projects and ensure detailed pull through.

We understand that to, sustain, grow and deliver for patients - we will ensure a diverse and inclusive work environment. Our culture is what makes Amgen a special place to work. We have a powerful shared purpose around our mission - to serve patients! We respect one another, recognize contributions, and have embedded collaboration, trust, empowerment and inclusion in all that we do.

We equip all our staff members to live well-rounded, healthy lives. Most recently, Amgen added benefits for transgender employees and continues to pride itself on industry-leading, family-friendly offerings for families of all compositions.

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like sophisticated human genetics to unravel the complexities of disease and understand the fundamentals of human biology.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.