Lab Services Support Engineer

Lake County, IL, United States
Nov 04, 2020
Required Education
Bachelors Degree
Position Type
Full time
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women's health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on Twitter , Facebook , Instagram , YouTube and LinkedIn .

• Interface with vendors, OEM, and internal service organizations to address laboratory equipment service needs.
• Assist R&D personnel with selection and purchase of laboratory equipment.
• Provide administrative support throughout equipment lifecycle (onboarding, maintenance/repair, decommissioning).
• Maintain Maximo database in support of equipment location and spend tracking as well as storage of equipment warranties and service contracts.
• Receive incoming work request and generate workorders on demand.
• Serve as liaison to on-site vendor service personnel.
• Process service contract renewals, including review of equipment reliability histories, determination of insourcing potential, and overall assessment of cost benefits.
• Work with department leadership to develop and refine processes in support of department functions.

• College Degree or equivalent experience. A technical degree (Engineering or Science) is preferred.
• Knowledge of basic regulatory requirements.
• At least 2+ years of experience with laboratory equipment and practices, either having served as a lab analyst, lab equipment service provider, or both.
• Effective written and oral communication skills capable of accommodating a diverse audience.
• Proficient in data entry, analysis, and presentation, particularly within Maximo, Cognos, and SAP environments.
• Strong organization and planning skills.
• Capable of independently developing creative solutions in a fast-paced environment.
• Self-motivated and positive attitude with a great desire to contribute to our success.

Significant Work Activities
Yes, 5 % of the Time
Job Type
Job Level Code
Equal Employment Opportunity
At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.