Senior Director, IT Business Operations

Kite Pharma
Santa Monica, CA, United States
Oct 29, 2020
Required Education
Position Type
Full time
Kite is continuing to hire for all open roles. Our interview process may be conducted virtually and some roles will be asked to temporarily work from home. Over the coming weeks and months, we will be implementing a phased approach to bringing employees back to site to ensure the health and safety of our teams.

For Current Kite Pharma Employees and Contractors:

Please log onto your Internal Career Site to apply for this job

Job Description

Everyone at Kite is grounded by one goal - curing cancer. Every single day, we seek to establish a direct line between that purpose and our day-to-day work. Join us in our mission!

Job Purpose/Role:

Reporting to and working side-by-side with Kite's CIO, the Senior Director, IT Business Operations will be a critical partner in ensuring that overall work within the organization flows smoothly by driving operational efficiency and effectiveness, strategic alignment, and integration of activities. The role will serve as thought partner to the CIO in the design and execution of IT strategy & transformation, enabling running of IT as a Business. This will be accomplished thru effective leadership of the IT PMO, IT sourcing strategy & vendor management, end-user services, IT perf measurement, and IT finance/resource mgmt. The leader will also partner with Gilead IT in technology delivery and support for Kite G&A functions.

This highly visible role will draw upon expertise in business analytics, financial analysis, strategic planning, and operational excellence to help lead the operating cadence for Kite IT globally. The leader will lead internal communications, including executive presentations to the C-Suite, and coordination of information across the IT leadership team, working closely with the CIO's administrative coordinator. The right candidate will also lead internal initiatives that help the organization operate more smoothly, ensure employee engagement across the organization, and help IT function as seamlessly as possible.

Key Accountabilities:

IT strategy:
  • Work closely with CIO and rest of IT leadership to define Kite's IT strategy; own IT strategy and transformation proposal

Performance management:
  • Define, track and communicate comprehensive IT performance

Financial management:
  • Serve as key liaison to Kite Finance team on overall financial management for the IT organization
  • Oversee annual IT budgeting process, and define IT P&L targets
  • Review IT costs and cost structures for IT services & products, so financial implications of IT projects and activities are communicated to IT and business executives

Vendor management:
  • Lead IT sourcing strategy design and rollout, incl. selection and management of strategic vendors, insourcing of critical capabilities

Performance management:
  • Define and measure SLAs of IT end-user services
  • Support IT functions in ensuring compliance with key tech standards, and delivering against Kite's architecture roadmap

IT org development:
  • Support IT teams in designing and implementing their org structures; vet any net new capability addition across IT teams
  • Oversee IT workforce management, including sourcing, training and development of staff

Program and change management
  • Facilitate and oversee IT Investment Governance, including multi-year roadmapping and quarterly portfolio reviews; vet any IT investments outside governance approvals
  • Support delivery of IT projects by provisioning IT PM resources
  • Participate in Gilead IT investment governance, identify Gilead roll-outs impacting Kite, communicate impact to affected IT BRMs
  • Support Kite and Gilead IT teams in enabling streamlined execution of Gilead-led delivery across Kite functions

Business solution delivery:
  • Act as IT point of contact for G&A functions, defining tech, digital, and data & analytics requirements to meet business objectives
  • Mobilize capabilities from across Kite IT and Gilead IT to enable delivery of tech solutions to G&A functions

Basic Qualifications:
  • Advanced scientific degree (i.e. MD, PharmD, PhD) and 12+ years' experience in tech consulting / tech strategy OR
  • MS Degree and 12+ years' experience in tech consulting / tech strategy OR
  • BS Degree and 14+ years' experience in tech consulting / tech strategy OR
  • High School Degree and 18+ years' experience in tech consulting / tech strategy

Preferred Qualifications:
  • Validated deep understanding of key dimensions of IT strategy and operations.
  • Experience of working directly under CIO / equivalent
  • Experience in Life Sciences
  • Experience in active IT portfolio management (eg., reporting, dashboarding, incident resolution)
  • Experience in leading transformations activities across IT org.
  • Ability to identify an act on opportunities for continuous improvement
  • Recognized "Thought Leader" with excellent executive communication skills, and commanding presence in discussions with senior leadership
  • Ability to communicate clearly and concisely with internal IT stakeholders, and with Business partners
  • Confirmed ability in handling the financials of a business function, including annual budgeting, frequent tracking and reporting on actuals
  • Validated ability to function and lead teams in a dynamic and often-ambiguous environment
  • Confirmed experience in negotiating large scale software and services contracts and leading vendor relations
  • Ability to multi-task and monitor / handle multiple projects and priorities
  • Enthusiastic self-starter with excelled problem-solving skills; ability to plan and organize with and through people
  • Consistent track record of working in Agile (e.g. SAFe, Scrum, Kanban) and DevOps ways of working in the IT landscape

Does this sound like you? If so, please apply today!

Kite is a biopharmaceutical company engaged in the development of innovative cancer immunotherapies with a goal of providing rapid, long-term durable response and eliminating the burden of chronic care. The company is focused on chimeric antigen receptor (CAR) and T cell receptor (TCR) engineered cell therapies designed to empower the immune system's ability to recognize and kill tumors. Kite is based in Santa Monica, CA. For more information on Kite, please visit Sign up to follow @KitePharma on Twitter at

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For Current Kite Pharma Employees and Contractors:

Please log onto your Internal Career Site to apply for this job.