Supervisor, QC Laboratory Services

Lansing, MI, US
Oct 28, 2020
Required Education
Bachelors Degree
Position Type
Full time
Those who join Emergent BioSolutions feel a sense of ownership about their future. You will excel in an environment characterized by respect, innovation and growth opportunities. Here, you will join passionate professionals who advance their scientific, technical and professional skills to develop products designed-to protect life.

Ensure the ongoing safe and compliant state of daily operations associated with Emergent's unique stock of guinea pig for use in product release testing. Develop, coach, and mentor staff members through routine 1-on-1 interactions, IPMP goals, and defined major responsibilities. The role of the QC Supervisor is to actively monitor and oversee activities in the animal facility areas.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

• For the animal facility areas, directly oversees day to day and production and testing operation activities, verifies safe and compliant execution with facility standards and procedures.
• Supports the development and maintenance of management processes including, but not limited to: Employee job descriptions, Integrated Performance Management Process (IPMP) documentation, resource models.
• Assure communication of key Company/Department initiatives and objectives to staff.
• Effectively delegate decision making into the department. Empower direct reports to make level-appropriate decisions.
• Identify and appropriately escalate issues in order to keep routine operations, projects and initiatives on schedule.
• Effectively collaborates and integrates information from support departments to position teams for success.
• Provide resources and subject matter expert (SME) input to support continuous improvement, capital and corporate initiatives.
• Ensure personnel fully support compliance-based activities by maintaining current training requirements.

• Demonstrate proficiency across areas of testing such as:
Care for laboratory animals and maintain a high level of cleanliness in the area.
Technical assignments related to the care of animals
Basic laboratory procedures, i.e. blood draws and injections
Test set-up and coordination (relative potency, avirulence and R&D testing).
• Author/oversee quality systems work when necessary
• Partner with Quality Assurance to ensure the highest level of compliance with cGMP with respect to the animal facility and testing support functions.
• Actively support and interact with the internal audit program as a means of driving continuous improvement throughout QC Laboratory Resources.
• Participate in and provide SME resources to support all regulatory audits and technical discussions.
• Track and communicate key performance indicators from tier 1 to tier 2 Integrated Process Teams.
• Participate with process performance monitoring.

Culture Management and Employee Development:
• Support corporate culture initiatives. Work effectively with peer management to build team relationships and position for mutual success in alignment with Q12 principles.
• Actively support Lansing Great Place to Work programs through regular attendance, active participation in meetings, and implementation of concepts and principles in department management.
• Qualified Trainer development and routine assessment.
• Responsible for directing the work of the team and managing their performance. Drives engagement of the team members by creating a positive work environment. Encourages the development and career growth of team members.
• Establish and maintain routine management tools and standards to assure that direct reports are utilizing common tools to track resources, time coding, and performance.
• Ensure successful IPMP process execution to drive consistency between company/department goals and objectives and day-to-day business operations.
• Effectively build and maintain working relationships between QC Laboratory Resources and support departments.

The above statements are intended to describe the nature of work performed by those in this job and are not an exhaustive list of all duties. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time which reflects management's assignment of essential functions.


• Bachelor's Degree in Biological sciences (Zoology, Biology, or closely related field).
• A minimum of three (3) years of progressive leadership responsibility, or demonstrated equivalent responsibility required in an industry-related environment.
• Knowledge of regulatory requirements for animal production/testing facilities.
• LATG certification preferred
• Strong communication skills: oral/written and listening.
• Behavioral Competencies: Ensures Accountability, Drives Engagement, Communicates Effectively, Collaborates, Builds Effective Teams

The physical/mental demands are representative of those that must be met by an individual to successfully perform the essential functions of the job.

The work environment characteristics described here are representative of those an individual would encounter while performing the essential functions of the job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical/Mental Demands and Work Environment Characteristics:

Mental Demands:
☒ Ability to organize/coordinate ☒ Comprehend and follow instructions

☒ Direct, control and plan ☒ Independently make quick decisions to solve complex issues

☒ Problem Solve ☒ Analyze/Interpret data and information

☒ Perform with frequent interruptions ☒ Make decisions using sound judgment

☒ Supervise/Manage others

Physical Demands:
☒ Good eye/hand coordination ☒ Visual Acuity

☒ Use keyboard/computer/phone ☒ Detect/Distinguish smell

☒ Detect/Distinguish hearing ☒ Maintain stationary position

☒ Position self to move ☒ Move/Traverse

☒ Ascend/Descend (climb) ☒ Reaching

☒ Calibrate precise ☒ Ability to safely operate hand tools

☒ Move/Transport 50 lbs. ☒ Repetitive movement activities

Environmental Characteristics:

☒ Regular and predictable attendance

☒ Work around extreme temperatures - cold or hot

☒ Work around noise above conversation level

☒ Work in restricted access to laboratory area

☒ Exposure to dust/gas/fumes/steam/chemicals

☒ Work with Select Agents as defined by the CDC

☒ Work irregular hours that often include nights and weekends

☐ Work in multiple locations


There are physical/mental demands and work environment characteristics that must be met by an individual to successfully perform the essential functions of the job. This information is available upon request from the candidate.

Reasonable accommodations may be made to enable individuals with disabilities to perform all essential functions.

Emergent BioSolutions is an Equal Opportunity/Affirmative Action Employer and values the diversity of our workforce. Emergent does not discriminate on the basis of race, color, creed, religion, sex or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, age, national origin, ancestry, citizenship status, marital status, physical or mental disability, military service or veteran status, genetic information or any other characteristics protected by applicable federal, state or local law.

Information submitted will be used by Emergent BioSolutions for activities related to your prospective employment. Emergent BioSolutions respects your privacy and any use of the information submitted will be subject to the terms of our Privacy Policy .

Emergent BioSolutions does not accept non-solicited resumes or candidate submittals from search/recruiting agencies not already on Emergent BioSolutions' approved agency list. Unsolicited resumes or candidate information submitted to Emergent BioSolutions by search/recruiting agencies not already on Emergent BioSolutions' approved agency list shall become the property of Emergent BioSolutions and if the candidate is subsequently hired by Emergent BioSolutions, Emergent BioSolutions shall not owe any fee to the submitting agency.