Sr Analyst, Field Operations

Lake Forest, IL, United States
Oct 27, 2020
Required Education
Bachelors Degree
Position Type
Full time
Working at Horizon is more than a job - it's personal. For us, success is measured by the numbers that matter most - the number of lives we touch, the number we change and those we work tirelessly to help save. We're a team of agile, out-of-the-box thinkers who are inspired to do more because we know we're a part of something bigger. We strive to build meaningful careers at a company whose values we share because when we live up to our potential, we help others live up to theirs.

Position Summary:

As an sr. analyst, field operations, you will play an important role in leading the development, planning and execution of field programs including incentive compensation operations and sales alignments. Programs will enable various field activities for commercial and medical affairs field force teams. It is a highly interactive and cross-functional role where you will develop an understanding of the field force business and focus on effectively managing relationships with key stakeholders.

  • Lead and manage field operations processes and deliverables for field teams including sales alignments, roster management and incentive compensation execution.
  • Manage and serve as point of contact for alignment and roster processes. Manage synchronization between HR systems and alignment/roster systems and when appropriate integration of systems.
  • Manage and serve as point for salesforce roster needs across the enterprise to meet the needs of a variety of stakeholders focusing on streamlining processes and reports.
  • Manage the operational and execution process for incentive compensation including plan attestations, accrual processing and payouts. Partner with the IC Design Leads to ensure that quarterly plan attestations are communicated to IC-eligible field force on a timely basis at the start of new plan period. At end of quarter, calculate payouts for incentive compensation working with Analytics and IC Design Lead to investigate and make any adjustments as appropriate. Answer field IC questions and partner with Analytics and IC Design Lead to answer and further communicate as needed.
  • Drive key field ops projects as assigned (e.g., system implementation, report development)
  • Leads continuous improvement efforts to ensure operational efficiencies within field operations.
  • Ensure adherence to compliance guidelines and guide stakeholders on appropriate processes.
  • Troubleshoot bottlenecks in workflow system.
  • Act as the point of contact and communicate project and process status adequately to all participants. Modify level of communication to meet audiences' level of need to know basis.
  • Effectively prioritize activities during times of high volume - product launches, sales meetings, etc. - balancing competing objectives to ensure deliverables are on time and within budget.

Qualifications & Skills Required:
  • 4-year degree (BA/BS) required
  • 2 - 5+ years of sales/field operations experience in Pharma or similar process experience
  • Finance and/or incentive compensation experience
  • Must possess strong attention to detail
  • Strong computer skills, proficiency in Microsoft Office Suite
  • Demonstrated success developing and presenting solutions to complex business challenges
  • Strong analytical skills, Excel skills and ability to interpret data to make confident recommendations
  • Experience with Veeva Align or other alignment systems preferred
  • Highly organized with the ability to multitask effectively, ability to reprioritize project workload quickly
  • Excels in a fast-paced, deadline driven environment and is able to focus and follow guidelines with minimal supervision
  • High degree of independence and exceptional work ethic
  • Excellent team player with strong interpersonal skills
  • Strong executive presence
  • Professional, proactive demeanor
  • Excellent written and verbal communication skills

Horizon Core Values & Competencies:

  • Manages Ambiguity
  • Strategic Mindset
  • Demonstrates Self-awareness
  • Cultivates Innovation
  • Develops Talent

  • Drives Results
  • Ensures Accountability
  • Decision Quality

  • Courage
  • Collaboration
  • Instills Trust

Horizon Therapeutics plc does not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. It is our intention that all qualified applications are given equal opportunity and that selection decisions be based on job-related factors. Any individual, who, because of a disability, needs accommodation or assistance in completing this application or at any time during the application process, should contact the Human Resources Department.