Associate Director, Vendor Strategy & Relationships

Lake County, IL, United States
Oct 26, 2020
Required Education
Bachelors Degree
Position Type
Full time
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women's health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on Twitter , Facebook , Instagram , YouTube and LinkedIn .

Relationship lead for strategic and enterprise-wide vendor relationships including management of the highly visible, complex, cross-functional operational and relationship aspects of global vendors across Development. Accountable for oversight of category portfolio to execute and maintain successful relationships; driving the alignment and implementation of business strategies for sourcing that define the value of the procured services. Drives business priorities through vendor oversight and ensures efficient process are in place to deliver on both business and relationship goals. Stays abreast of emerging and changing practices, technologies, regulations, policies and approaches with outsourced services and brings innovative solutions which result in efficiencies.

Responsibilities :

  • Accountable for strategic vendor management oversight driving global, complex, cross-functional operational and relationship aspects of vendor relationships for Development.
  • Drives agendas and leads operational and executive governance meetings with internal and external stakeholders.
  • Recognized as subject matter expert and is the single point of contact between vendor and the business function to promote vendor accountability, mitigate risks, deliver operational efficiencies aligned with strategic direction of the relationship.
  • Effectively communicates progress/concerns and actively identifies issues/risks that potentially impact projects, systems or processes and implements solutions.
  • Proficient understanding of the internal and external business environments, establishes vendor performance measures, drives vendor performance aligned with strategic objectives of the vendor relationship, deliverables and accountabilities.
  • Actively trends performance and resource gaps relative to outsourced services and leads cross functional teams to implement corrective actions aligned with best practices.
  • Establishes vendor strategy and leads cross-functional teams to develop and maintain successful and healthy vendor relationships supporting Development's strategic objectives.
  • Leads collaborations with business stakeholders and vendors to identify and implement efficient, high-quality, compliant business processes with a focus on continuous improvement and innovation.
  • Resolves escalated issues and escalates significant issues to Sr. Leadership and vendor.
  • Leads cross functional complex and initiatives.

  • Bachelor's degree (or ex-US equivalent) in a relevant field such as business economics, science or health administration, Master preferred.
  • 10+ years of clinical development experience in pharmaceutical, healthcare, regulated industry preferred including 5+ years managing global third-party vendors
  • Demonstrate a high level of core, technical and leadership competencies.
  • Critical thinker with the ability to see the "big picture" to drive long-term strategy for vendor category or relationship.
  • Considered a Subject Matter Expert for vendor relationships and competent in the application of standard business procedures (SOPs, ICH, Global Regulations, Ethics and Compliance).
  • Strong interpersonal, negotiation, communication, conflict resolution and problem-solving skills.
  • Expertise with analyzing complex business problems and designing innovative solutions.
  • Ability to clearly craft compelling business cases, sell new ideas and influence vendor direction.
  • Excellent cross-functional partnership skills; knows how to work across an organization to achieve objectives and meet timelines

Significant Work Activities
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
Yes, 10 % of the Time
Job Type
Job Level Code
Equal Employment Opportunity
At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.