Operational Excellence Implementation Specialist

Rocky Mount, North Carolina, United States
Oct 14, 2020
Required Education
Bachelors Degree
Position Type
Full time
Why Patients Need You

At Pfizer, our mission is to inspire a best-in-class culture of continuous improvement and project management that empowers colleagues and enables simple, effective processes. Whether you are managing projects or liaising with others, your contribution in this team will help in making our work easier and faster so that we can deliver breakthroughs that change patients' lives.

Role Summary

The Operational Excellence Implementation Specialist is responsible for supporting the implementation of the Pfizer Performance System, Integrated Manufacturing Excellence (IMEx). This includes working with the Facility Managers and their Staffs, and colleagues at all organizational levels to train, develop and instill continuous improvement concepts throughout the organization. This individual will drive the implementation of site specific continuous improvement programs at the shop floor level, train employees in continuous improvement activities (Visual Management & Meeting Cascade, CI Loop, Standard Work, Total Productive Maintenance (TPM), Process Robustness, etc.), help establish metrics and methods to assure they are tracked on an on-going basis, and assist in the implementation of specific actions and projects to optimize facility performance..

Role Responsibilities
  • Coach areas and assist with the implementation of the IMEx Elements within as assigned ecosystem.
  • Lead or participate in Continuous Improvement Events including but not limited to Kaizen events, Value Stream and/or Area Transformations ("mini-t"), employee training, data analysis, lean project management.
  • Provide suggestions to site OpEx Manager/Director on process improvement ideas.
  • Capturing timely and accurate data when required.
  • Apply and coach the following lean tools: 5S, SMED, Visual Management (performance boards), PDCA, problem solving, Kanban, Standard Work, TPS principles.
  • Coach and develop Operational Excellence skills of PCT members and drive a culture of continuous improvement within their team.
  • Input and analyze data from IMEx Elements and other work units to identify areas for improvement and largest sources of loss, including collaboration with CI Specialists across ecosystems. Collaborate with other PCT members and Element Owners on identifying continuous improvement opportunities. Utilize data to influence project prioritization.
  • Coach PCT on the CI Loop visual management principles and the PDCA process.
  • Coach CI Loop meetings and project prioritization and escalation. Attend daily Tier 1 meetings, and facilitate real-time structured problem solving. Participate in monthly Tier 2 CI meeting.
  • Work with PCT Lead, IMEx Deployment Lead, CI Specialists, Tier 1 & 2 Element Owners, Operational Excellence and Area Leadership to build, maintain and improve IMEx within the work area.
  • Perform other related duties as assigned or required.


  • Bachelor's degree in engineering, science or related field required.
  • The candidate must be educated in using root cause analysis methods.
  • The successful candidate will be a change agent who is dedicated to driving cultural and technical changes through their work.
  • The candidate must be self-motivated and able to develop work relationships in cross-functional teams.
  • The candidate must have ability to balance multiple priorities.
  • Capability in LEAN tools and/or desire to grow LEAN capabilities to further drive CI on site.
  • The candidate has demonstrated skills in quantitative analysis, team facilitation, and effective communications.

  • Lean Tool experience/education or Lean Yellow/Green Belt.
  • Experience with Statistical Software (Minitab).

Non-Standard Work Schedule, Travel or Environment Requirements

This role is Monday - Friday, day shift. Occasional weekend/evening support may be required to support continuous improvement activities.

Occasional travel may be required for specific projects or training

Other Job Details:
  • Last Date to Apply for Job: October 28, 2020
  • Eligible for Employee Referral Bonus
  • #LI-PFE

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

Continuous Imprv and Proj Mgmt