Regional Business Manager - Site of Care

Boston, MA, United States
Oct 11, 2020
Required Education
Bachelors Degree
Position Type
Full time
Working at Horizon is more than a job - it's personal. For us, success is measured by the numbers that matter most - the number of lives we touch, the number we change and those we work tirelessly to help save. We're a team of agile, out-of-the-box thinkers who are inspired to do more because we know we're a part of something bigger. We strive to build meaningful careers at a company whose values we share because when we live up to our potential, we help others live up to theirs.

Position Summary:

The Regional Business Manager (RBM) role and responsibilities are to assess, plan and execute Horizon programs to support treatment delivery for our infused therapy offerings. The RBM will be responsible for prospecting and establishing business-to-business relationships with local sites of care (SOC) and for developing and executing account/partner business plans that deliver on agreed upon objectives with oversight of SOC strategy development, execution and measurement, including profitability. In addition, this individual will also be responsible for working with their internal partners to develop, execute and measure activities to maximize pull through by coordinated business planning. Account responsibilities can include, but are not limited to, Local Infusion Providers and Specialty Pharmacies focused on Infusion Services.

  • Maximize site of care (SOC) opportunities in accordance with product labelling, strategic imperatives, and Company policies.
  • RBM will be responsible to execute against defined MBOs.
  • Provide overview of therapy and clinical procedures involved with infusion to assigned Site of Care (SOC) customers/partners; coordinate with Medical Affairs team as necessary.
  • Identifying gaps in existing SOC networks, developing plans to expand SOC options.
  • Pulling through national partnership contracts at the local level.
  • Proactive and on-going access-related education including coding and billing, and conducting QBR with SOC administrative leaders.
  • Serve as the lead point of contact with sales, patient services and reimbursement access functions for assigned site of care (SOC) customers/partners.
  • Evaluate, develop, monitor, measure partnerships/business plans within the designated customer/partner accounts to align with defined objectives (profit, growth, value).
  • Responsible for developing and growing relationships with appropriate individuals within the accounts to meet the business needs of the customer/partner and Horizon through a collaborative approach while driving results.
  • Develop and deliver business presentations/reviews to customers/partners based on mutual needs/benefits.
  • Develop business case to support contracts, negotiate and manage to ensure optimal results, if applicable.
  • Understand health care issues/strategies, customer issues/trends and best practices to establish credibility beyond product and therapeutic areas.
  • Co-develop and manage execution of jointly developed customer plans, holding customer and Horizon accountable for plan execution.
  • Review and analyze contracted performance and communicate account performance broadly with key internal stakeholders.
  • Exercise sound judgment and oversight to ensure integrity and compliance with company policies in all activities and communications.
  • Adhere to relevant regulatory and compliance guidelines and Company policies.
  • Attend/staff/participate in meetings and/or conferences as requested by management.
  • The employee will be responsible for developing and implementing his/her own business plan.
  • Lead/contribute to special projects, as assigned, to drive operational performance improvements and maximize business opportunities.

Qualifications and Skills Required:
  • Bachelor's degree required, Business or Science discipline preferred.
  • Minimum of 4 years pharma/medical industry experience required.
  • Minimum of 2 years' experience with market access/site of care customer segments and reimbursement (commercial and government payers, billing/coding) with infused products required.
  • Direct experience with identifying and activating sites of care in various infusion service areas such as:
    • National and/or regional infusion service providers (ie; SPP's, Infusion Management Companies)
    • Hospital outpatient and infusion centers
    • Home infusion service providers
    • Individual buy and bill physician office practices
  • Experience in infused therapies required; rare disease experience preferred.
  • Rheumatology, Nephrology, Ophthalmology and/or endocrinology reimbursement experience preferred.
  • Recent launch experience with infused products preferred.
  • Ability to work independently and make decisions but with the knowledge of the situations where supervisory input is essential.
  • Strong understanding of healthcare regulatory and enforcement environments along with demonstrated integrity on the job.
  • Fosters innovation in account approaches and practices.
  • Strong attention to detail combined with a keen ability to recognize issues in the context of higher-level policies and regulations.
  • Excellent planning and organizational skills to work within date-sensitive deadlines.
  • Ability to work cross-functionally in a highly dynamic environment with a high sense of urgency.
  • Requires approximately 70% travel, including some overnight and weekend commitments.
  • Proficient in Microsoft Office.
  • Professional, proactive demeanor.
  • Strong interpersonal skills.
  • Excellent written and verbal communication skills.

Qualifications Required for Internal Candidates (in addition to above):
  • Minimum of 6 months in current role (at time of application)
  • In good standing with performance expectations, HR and compliance
  • Confirmed support from senior leadership

Horizon Core Values & Competencies:

  • Manages Ambiguity
  • Strategic Mindset
  • Demonstrates Self-awareness
  • Cultivates Innovation
  • Develops Talent

  • Drives Results
  • Ensures Accountability
  • Decision Quality

  • Courage
  • Collaboration
  • Instills Trust

Horizon Therapeutics plc does not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. It is our intention that all qualified applications are given equal opportunity and that selection decisions be based on job-related factors. Any individual, who, because of a disability, needs accommodation or assistance in completing this application or at any time during the application process, should contact the Human Resources Department.