Technology Architect II, PEGA Platform

Lake County, IL, United States
Sep 28, 2020
Required Education
Bachelors Degree
Position Type
Full time
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women's health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on Twitter , Facebook , Instagram , YouTube and LinkedIn .

This position is the technology solution owner and technical manager for Decisioning Platform (PEGA) within the Professional (HCP) omni-channel marketing ecosystem. This includes technology that utilizes business rules and algorithms to drive the identification of next best marketing and sales actions in support of marketing engagement plans. The position is responsible for a mix of architecture, solution delivery, team management, and stakeholder management activities.

Responsibilities :

  • Platform Owner: Ownership of the technology strategy, features roadmap, and architectural design to support the PEGA Infinity platform. He/she will stay current with technology trends and perform technical research when necessary to recommend the use of new technology capabilities; balancing innovation, business benefits and IT standards.
  • Technical Manager: Manage technical development teams and collaborate with various shared-services teams to build and enhance the technical platform to deliver on business outcomes. Including overseeing development activities to enable high-quality and on-time delivery of technology deliverables.
  • Business Liaison: The role will liaison with the IT Business Relationship Managers and other stakeholders to understand marketing strategies, prioritize business needs and manage expectations around technology delivery activities. Including communicating and educating other teams around the technology capabilities of the solution.
  • Portfolio Management: Responsible for multiple initiatives focused on building and expanding decisioning technology capabilities. Balances business priorities and team capacity to optimize productivity and output.
  • Architecture: Oversees solution architecture and collaborates with enterprise architects to research and recommend new technology.
  • Operations: Partner with Application Support COE to establish a support model for technology solution operations and ongoing enhancements. Overseeing transition from project development efforts to the ongoing production support teams.
  • Compliance: Responsible for compliance and applicable Corporate and Divisional Policies and Procedures. Ensure all development deliverables and processes adhere to company policies and procedures.


  • Bachelor's Degree or equivalent education in Science or Technology related field with extensive experience (typically 14+ years) of related work. Master's Degree or equivalent education and typically 12+ years of related work experience.
  • Technical background in omni-channel marketing with demonstratable hands-on experience.
  • Technical experience implementing and supporting the Pega Infinity platform.
  • Working knowledge of the Dataiku data science platform, the Adobe Experience Manager platform for Content Management, the Adobe Target platform for Personalization, and micro-services integration architectures.
  • Experience designing solution architectures across cloud platforms, enterprise systems and toolsets in support of marketing and sales processes.
  • Experience in leading and organizing project teams and working across organizational boundaries to deliver positive results.

Exceptional communication skills, ability to state things simply, ask effective questions and communicate persuasively across different audiences ranging from leadership to end user levels.

Significant Work Activities
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
Job Type
Job Level Code
Equal Employment Opportunity
At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.