Information Systems Engineer

West Greenwich, RI, US
Sep 28, 2020
Required Education
High School or equivalent
Position Type
Full time
Amgen is a leading human therapeutics' company in the biotechnology industry. For more than 35 years, the company has tapped the power of scientific discovery and innovation to advance the practice of medicine. As a Fortune 500 company serving millions of patients, Amgen continues to be an entrepreneurial, science-driven enterprise dedicated to helping people fight serious illness.

The Information Systems (IS) Engineer plays a meaningful role in building and maintaining strong partnership with the business by ensuring systems reliability, maintenance and lifecycle management! As an IS Engineer in the Information Systems Team, you will work as the technical SME for manufacturing applications, business/laboratory/standalone systems at the site. As a member of a team of engineers and analysts, you will use the business analysis tools, computerized systems knowledge and engineering principles to implement technology solutions to support the business processes in a cGMP environment.

Job Responsibilities include but are not limited to:
  • Provide solutions to a variety of technical problems of moderate scope and complexity.
  • Perform assignments that have clear and specific objectives and require investigation of limited number of variables. Initiate and complete routine technical tasks.
  • Work with consultants, architects and engineering firms on development of standard design documents.
  • Support non-standard shift organization and extended hours, as per business needs.
  • Deliver technical oversight to application delivery for the business.
  • Ensure that systems are implemented and maintained in compliance with 21 CFR Part 11 and follows the IS Project Management Lifecycle Methodology.
  • Coordination of business process and system issues across multiple departments, functions and locations.
  • Participate in technical root cause analysis, incident investigations, business case development and troubleshooting on computerized systems.
  • Analyze problems, develop and propose technical solutions in a scientific manner using data-driven techniques and analyses.
  • Work schedule flexibility to support 24/7 operations, occasional after-hours coverage.

Basic Qualifications:

Master's degree

Bachelor's degree and 2 years of Engineering, Information Systems, or related technology field experience

Associate's degree and 6 years of Engineering, Information Systems, or related technology field experience

High school diploma / GED and 8 years of Engineering, Information Systems, or related technology field experience

Preferred Qualifications:
  • Education background in Engineering, Information Systems, or related technical field
  • 4+ years of experience with operations/manufacturing environment
  • Basic understanding cGMP requirements
  • Experience in the analysis of data generated from a variety of analytical techniques
  • Effective oral and verbal communication and presentation skills
  • Direct experience with regulated environments (e.g. cGMP, OSHA, EPA, etc.).
  • Hands-on experience with computerized systems including troubleshooting, reliability and performance improvements.
  • Strong interpersonal skills with ability to work collaboratively in a team-based environment.
  • Ability to manage multiple tasks and effectively set priorities.
  • Sound understanding of basic engineering principles and ability to apply them to resolve process issues.
  • Strong computer skills and possess the ability to apply science-based thinking to practical applications.
  • Energetic and technically-minded individual.

Our culture is what makes Amgen a special place to work. We have a powerful shared purpose around our mission - to serve patients. We respect one another, recognize contributions, and have embedded collaboration, trust, empowerment and inclusion in all that we do.

We equip all our staff members to live well-rounded, healthy lives. Most recently, Amgen added benefits for transgender employees and continues to pride itself on industry-leading, family-friendly offerings for families of all compositions.

Amgen focuses on areas of high unmet medical need and uses its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.