Quality Director - Strategic Planning & Operations

The Quality Director - Strategic Planning & Operations acts as the Chief of Staff, reporting to the Senior Vice President (SVP) of Quality, and serve as a member of the Quality Leadership Team (QLT). This role is responsible for the creation and management of timely delivery of SVP and VP related outcomes. In addition, is integral in enabling Quality effectiveness and efficiency through support of workforce strategy, business analyses and key outcomes management. This individual consistently works with executive management across Quality and requires the utmost confidentiality, as well as the ability to work through ambiguity. This highly visible position will be involved in leadership discussions regarding current and future Quality and business challenges, decisions, and pressing topics across the function.

Does delivering for today and enabling the future excite you? This role supports Quality in the development, coordination, and evolution of the strategy and planning through strong understanding of the function and customers. In addition, this leader delivers as a meeting manager and thought partner to SVP-level and applicable VP Quality Governance forums. This role leads the preparation and facilitation for various Quality Leadership meetings, as well Quality All-Staff meetings. Responsible to provide leadership for key initiatives and strategic projects across Quality. Uses data and analytics to drive business decisions and summarizes information on key findings for senior leadership.

Responsibilities:

• Leads the development and consolidation of content for monthly spotlight meetings, CEO level requests, as well as the Operations Leadership Team
• Leader of Productivity, Workforce Modeling, Monthly Business Reviews, monthly reports and critical metrics. As well as budget and headcount management
• Active participant in the Quality Site Heads and Chief of Staff Networks
• Leads efficiency efforts for Quality and tracks and communicates target achievement across Quality
• Responsible for presentation creation from conceptualization to finalization for quarterly Quality business day meetings and annual functional strategic reviews
• Works with Finance, Quality Senior Leadership, and HR to track Quality headcount against plan
• Collaborates with Finance on budget setting and tracking
• Leads yearly Quality goal setting, quarterly progress tracking and running related meetings
• Owns the preparation for, and running of, Quality Operating Reviews and other key meetings
• Uses analytics to derive insights and intelligence from data to enable advised decision-making
• Proactive in consolidating internal information, external research and functional intelligence on strategic trends useful in guiding landscape shift reviews
• Drafts presentations and communications for the SVP Quality

Basic Qualifications:

• Doctorate degree and 4 years of Operations experience
• OR
• Master's degree and 8 years of Operations experience
• OR
• Bachelor's degree and 10 years of Operations experience

Preferred Qualifications

• Familiarity with information sharing, content management and quantitative techniques for reporting
• Exposure to data and modeling (for e.g. predictive techniques) for Quality data
• Overall understanding of business and industry of biotechnology as well as the interfaces of functional leadership for decision-making
• Ability to drive and facilitate discussions between multiple partners in meeting or workshop settings
• Excellent verbal and written communication skills for getting executive agreement on proposals and communication on behalf of senior leadership respectively
• Excellent interpersonal skills
• Experience acting as a liaison with internal and external teams
• Career interests for growing within Quality and developing broader skill sets for the next level

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology.

Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.