Business Process Documentation Manager, Cell Therapy Supply Chain

Location
Seattle, WA, United States
Posted
Sep 24, 2020
Ref
R1525373
Required Education
Bachelors Degree
Position Type
Full time
At Bristol Myers Squibb, we are inspired by a single vision - transforming patients' lives through science.In oncology, hematology, immunology and cardiovascular disease - and one of the most diverse and promising pipelines in the industry - each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

Bristol Myers Squibb's Cell Therapy business is entering an exciting new phase as it begins the commercialization of its first CAR-T products. Commercialization drives new scope, scale, and complexity across the network, and requires manufacturing sites, global organizations, and IT systems to work together in new ways.

The Business Process Documentation Manager for Cell Therapy Supply Chain Business Process Management (Business Process Documentation Manager) works with the Business Process Management team to organize, manage, and deliver necessary business process documentation in support of the portfolio of projects and enhancements to enable CTDO late stage clinical and commercial operations. This team works directly with Global Business Process Owners and delivery teams to document business processes, requirements, procedural documents, and change controls to support scalable and compliant delivery of business capabilities.

The Business Process Documentation Manager is a key leader within the Project & Portfolio Management team. The Business Process Documentation Manager works collaboratively with Global Business Process Owners, project managers, and delivery teams to understand documentation requirements and timelines to facilitate resourcing and delivery of business process documentation. In addition to directly managing a team, the Business Process Documentation Manager will manage the budgeting and on-boarding of temporary contract resources to satisfy short periods of high demand for business process documentation needs.

Responsibilities will include, but are not limitedto,thefollowing:
  • Workcross-functionally, including with various business and IT functions to supportCell Therapy.
  • Maintain subject matter expertise in documentation processes including, but not limited to, GxP and IT controlled documentation management processes and systems; GxP and IT change management processes and systems; and business and IT process management, requirement management, and business testing management processes and systems.
  • Build and manage process for documenting the business process and capabilities including documentation methodology, standard tools and templates, library structure, maintenance, and periodic review process.
  • Manage business process documentation team, including collaborating with Project & Portfolio Management planning team, to estimate project resource needs.
  • Manage resourcing plan for business process documentation team, including budgeting and onboarding of temporary contract resources to satisfy short periods of high demand.
  • Provide support and resources to Global Business Process Owners for business process documentation including process flows and business process design documents.
  • Provide support and resources to delivery team for documentation of change controls, business plans and summary reports, global procedural documents, and user requirements.
  • Enables continuous improvement opportunities as well as innovation of business process documentation management processes.
  • Generate insightful reports and communications to inform Global Business Process Owners of business process and capability review frequency and status.


Skills/KnowledgeRequired:
  • Bachelor'sDegreein Supply Chain, Manufacturing, Information Systems, Business or Engineering.
  • 5+years of experience in supply chain or manufacturing environment (pharmaceutical industrypreferred).
  • Demonstrated ability to influence at all levels within the organization
  • Proven experience in project management, process design, and continuous improvement that resulted in sustained, on-going process improvement.
  • Experience with managing controlled documentation, preferably within a regulated industry
  • Abilitytoworkindependently and cooperatively in a diverse group
  • Ability to provide leadership, guidance and coaching to members of the organization
  • Ability to deliver executive level presentations, challenge assumptions and drive decision making
  • Excellent written and verbal communication skills
  • Advance knowledgeofpersonal computer applications such as Microsoft Office Suite, SmartSheet, etc.
  • Ability to travel 10%


Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.