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Neuroscience Account Manager - Psychiatry - Baltimore, MD

Employer
Lundbeck
Location
Baltimore, MD, United States
Start date
Sep 23, 2020

View more

Discipline
Sales & Service, Science/R&D, Neuroscience
Required Education
Bachelors Degree
Position Type
Full time

Job Details

Territory: Baltimore, MD - Psychiatry

Target city for territory is Baltimore, MD - will consider candidates who live within 40 miles of territory boundaries with access to a major airport. Territory boundaries include: Dundalk, Ellicott City, Elkridge and Townson.

SUMMARY:

At Lundbeck, we are tirelessly dedicated to restoring brain health so every person can be their best. Lundbeck is the only global biopharmaceutical company focused solely on brain diseases. Our legacy in neuroscience goes back seven decades and we have a long heritage of innovation. Lundbeck has developed and commercialized some of the world's most widely prescribed therapies for psychiatric and neurological disorders. Today, we remain uncompromisingly committed to improving the quality of life for people impacted by brain disorders. Lundbeck is unique from other biopharmaceutical companies in that we are 70 percent owned by a research-focused foundation. We have a deep and productive pipeline, and continue to bring forward symptomatic therapies to help people live better lives, while simultaneously pursuing disease-modifying treatments.

As a Neuroscience Account Manager, you will act as the primary customer contact for demand creation by providing comprehensive clinical knowledge and executing sales and marketing strategies in the local market. Strong Account Manager candidates must demonstrate the ability to drive strong sales performance, as well as partner with a field-based team to deploy approved services necessary to meet the needs of each account/customer.

Specifically, the Neuroscience Account Manager will demonstrate ability in the following areas:

ESSENTIAL FUNCTIONS:

Selling - Understand the core selling process, adapt style, and effectively negotiate to bring value to the customer and close the sale.

Customer Development - Build and maintain productive internal and external relationships (e.g., customers, account contacts, stakeholders and influencers, etc.) based on customer needs and organizational goals.

Local Market Expertise - Ability to collaborate with internal and external partners to gather and validate key trends and dynamics in the market, map account linkages, including stakeholders who exhibit direct and indirect influence on customer behavior. Utilize market knowledge to uncover and prioritize unique opportunities that will allow for mutual value between Lundbeck and our customers.

Therapeutic Area Knowledge - Ability to apply therapeutic area knowledge to the sale of Lundbeck products and/or to increase effectiveness in role.

Reimbursement - Consistently demonstrates the ability to stay informed on reimbursement dynamics, anticipates and communicates impact on product portfolio to key internal and external partners and effectively addresses payer access issues (Medicare, Medicaid, Commercial) using Lundbeck resources.

Business Planning and Execution - Ability to prioritize opportunities, develops strategy & tactics, allocates resources, monitors progress and adjusts direction to maximize sales performance and measure progress against plan. Uses monthly budget to maximize profitability and return on investment.

Critical Thinking - Ability to understand a situation, issue, or problem by breaking it into smaller components. Ability to collect information, derive inferences, find solutions and make informed decisions and recommendations using data and tools where appropriate

Pharmaceutical Environment - Ability to apply knowledge of pharmaceutical and regulatory environment, including Lundbeck policies and procedures and FDA regulations regarding the promotion of pharmaceutical and medical products. Ability to apply knowledge of overall healthcare economy and industry practices.

Compliance - Accountability and adherence to corporate, FDA, and PDMA guidelines

REQUIRED EDUCATION, EXPERIENCE and SKILLS:

  • Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university
  • 4+ years pharmaceutical, healthcare, medical sales or related experience
  • 2+ years promoting and detailing products in the field of CNS/neuroscience, hospital, medical devices or within a specialty product sales force.
  • Must live within 40 miles of territory boundaries
  • Must demonstrate the intellectual capacity to score highly on disease and product training exams, including being certified on product knowledge annually
  • High energy level and strong work ethic
  • Outstanding communication skills
  • Must be computer literate with proficiency in Microsoft Office software
  • Driving is an essential duty of this job; must have a valid driver's license with a safe driving record that meets company requirements
  • Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck


PREFERRED EDUCATION, EXPERIENCE AND SKILLS:

  • Prior experience promoting and detailing products specific to CNS/neuroscience including: depression, schizophrenia, bipolar disorder, epilepsy and/or movement disorders
  • Previous hospital, specialty pharmacy or buy & bill/injectable sales experience
  • Documented successful sales performance
  • Strong leadership through participation in committees, job rotations, subject matter expert panels and related activities
  • Account planning experience, ownership and accountability for the development and execution of a fully integrated account plan that utilizes effective deployment of company resources
  • Experience in calling on customers at a variety of call points, including offices, community mental health centers and hospitals
  • Experience in product launch or expansion within sales
  • Previous experience working with alliance partners (i.e., co-promotions)
  • Strong analytical background
  • Master's degree in business, marketing or related field


TRAVEL:
  • Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner.


Lundbeck is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in E-Verify.

Lundbeck is a global pharmaceutical company specialized in brain diseases. For more than 70 years, we have been at the forefront of neuroscience research. We are tirelessly dedicated to restoring brain health, so every person can be their best.

Millions of people worldwide live with brain diseases, and far too many suffer due to inadequate treatment, discrimination, a reduced number of working days, early retirement, and other unnecessary consequences. Every day, we strive for improved treatment and a better life for people living with brain diseases - we call this Progress in Mind.

Read more at www.lundbeck.com/global/about-us/progress-in-mind

Our approximately 5,800 employees in more than 50 countries are engaged in the entire value chain throughout research, development, production, marketing, and sales. Our pipeline consists of several R&D programs, and our products are available in more than 100 countries. We have research centers in Denmark and the US, and our production facilities are located in Denmark, France, and Italy. Lundbeck generated revenue of DKK 17 billion in 2019 (EUR 2.3 billion; USD 2.6 billion).

For additional information, we encourage you to visit our corporate site www.lundbeck.com, and connect with us on Twitter at @Lundbeck and via LinkedIn.

Company

At Lundbeck, we are tirelessly dedicated to restoring brain health so every person can be their best. Headquartered in Copenhagen with a U.S. home office in Deerfield, Ill., Lundbeck is the only global biopharmaceutical company focused solely on brain diseases. Our legacy in neuroscience goes back seven decades and we have a long heritage of innovation. Lundbeck has developed and commercialized some of the world’s most widely prescribed therapies for psychiatric and neurological disorders. Today, we remain uncompromisingly committed to improving the quality of life for people impacted by brain disorders. Lundbeck is unique from other biopharmaceutical companies in that we are 70 percent owned by a research-focused foundation. We have a deep and productive pipeline, and we continue to bring forward symptomatic therapies to help people live better lives, while simultaneously pursuing disease-modifying treatments.

Offices in:

  • Deerfield, IL - Lundbeck US Home Office
  • LaJolla, CA - Lundbeck La Jolla Research Center, Inc.
  • Bothell, WA - Lundbeck Seattle BioPharmaceuticals, Inc

Diversity

Diversity matters, and inclusion creates powerful organizations

To ensure that we reflect the diversity of our patients and their needs, we are focused on creating the context, culture, and systems where all Lundbeck employees - no matter who and where they are - can be their authentic self and perform at their best. In practice, this means that individuals feel empowered not despite their differences but because of them. We know that people are sometimes put into boxes - some of these boxes are of our own choosing and some of these boxes are chosen for us. For this reason, Lundbeck is taking a systematic, business-led approach to D&I that looks into and breaks down these boxes. Our bold action on inclusion includes an ambitious two-year plan that enables equality of opportunity through fairness and transparency, promotes openness, tackles bias and discrimination, and fosters belonging through our unique Lundbeck culture. From the highest levels of Lundbeck to the shop floor, we are working to ensure D&I is an integrated practice and mindset.

Benefits

Lundbeck offers a competitive benefits package that includes:

• Medical, dental, vision effective day 1 of employment

• Generous vacation, sick leave, holiday shut down and company paid holidays

• 401k match with immediate vesting

• Parental Leave

• Hybrid work model for office-based roles

To view more details about our Benefits, please click on the link below.

Lundbeck 2023 Benefits Summary

Sustainable Development Goals

In 2020, we based the key aspects of our sustainability strategy on the UN Sustainable Development Goals (SDGs). We found we have a significant impact on seven of the 17 Goals:

• Goal 3: Good Health and Well-being

• Goal 5: Gender Equality

• Goal 8: Decent Work and Economic Growth

• Goal 10: Reduced Inequalities

• Goal 12: Responsible Consumption and Production

• Goal 13: Climate Action

• Goal 16: Peace, Justice, and Strong Institutions

Key examples are Goal 3 that is closely linked to our corporate purpose and dedication to restore brain health and Goal 13 that drives our efforts to prepare for a zero emissions future. We will use our influence and act to promote Goals 5, 8, 12 and 16. Across our sustainability actions, we are seeking partnerships with others to enable change and maximize impact (Goal 17).

Lundbeck

Who We Are

A highly specialized pharmaceutical company that has conducted neuroscience research for more than 70 years. We develop innovative treatments to restore brain health and transform the lives of millions of people worldwide.

What We Strive For

Global leadership in brain health. Whatever your area of specialization, you will be part of our company-wide commitment to develop and advance treatments that improve the lives of people with brain disease.

What Drives Us

A culture of innovation, collaboration, and respect. We inspire curiosity, expect integrity, and pursue our achievements through knowledge-sharing, patient engagement, and the passion to deliver our end goal.

Our Societal Commitment

We understand we carry a huge responsibility for the societies we serve, and use our knowledge and voice to raise awareness, challenge standards, and increase opportunities – for patients and each other. We are at the forefront of treatment innovation, and together we continue to make a difference to people living with brain diseases.

Our Investment in You

As one way we invest in your career, we offer our employees a competitive compensation and benefit package that matches benchmark and general market conditions in our individual business locations.

Employee Satisfaction

The success of our strategy, “Expand and Invest to Grow Lundbeck” hinges on our combined competencies – and competence hinges on highly qualified and motivated employees. Our Employee Satisfaction Survey (ESS) gives us the pulse on employee motivation by asking about key elements in our work lives including management, work climate and development opportunities. We follow up on the ESS with concrete initiatives aimed at maintaining our focus on our unique workplace culture and providing personalized and aligned development opportunities for our employees.

Employee

Our Beliefs

• Patient-driven We put patients at the center of our fight for health and human dignity.

• Courageous We dare to confront unsolved healthcare challenges.

• Ambitious We set high expectations for ourselves because people in need have high expectations of us.

• Passionate We persist in developing life-changing therapies because life should not be interrupted by brain disease.

• Responsible We act with respect and integrity in everything we do

   

CONNECT

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Company info
Website
Phone
224-507-1000
Location
6 Parkway North
Deerfield
Illinois
60015
United States

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