Senior Director, Sales Analytics and Operations

Bannockburn, IL, US
Sep 23, 2020
Required Education
Bachelors Degree
Position Type
Full time

Ready to join a team committed to developing and commercializing gene therapies for patients and families devastated by rare neurological genetic diseases? Since 2013, Novartis Gene Therapies (formerly AveXis) has had one focus: bringing change to those devastated by genetic diseases.

The Novartis Gene Therapies culture embraces this mission. As a compassionate and dedicated team, we are enthusiastic about the science behind our work and finding answers to difficult questions. We are dedicated to communities affected by rare diseases, and these patients and families are the motivation for everything we do.

We have built a team with exceptional depth of experience, unified by a common vision; to develop gene therapies with the potential to positively impact the lives of the patients and families devastated by rare and life-threatening neurological genetic diseases. Though we are proud of what we have achieved to date, we remain relentlessly focused on making that vision a reality.

The Senior Director, Sales Analytics and Operations will be responsible for developing and implementing Sales Operations strategies and tactics that optimize the performance of the Sales and Market Access functions to ensure the successful launch and growth of AVXS-101 and pipeline programs.

This individual will provide strategic direction and decision support for Senior Leadership on market trends, business systems requirements, process improvements, and other aspects affecting commercial operational performance. This position will also play a key role with consultants and data supply vendors.

  • Lead and develop a team of sales operations professionals who provide support to the sales and market access organizations.
  • Provide strategic direction, planning and insights to the organization to ensure long term goal achievement, ROI and appropriate investment in people, systems, and process needs.
  • Implement the sales force strategy and measure sales force performance. Ongoing maintain field alignment, call plan.
  • Manage the field team Customer Relationship Management (CRM) system to ensure field team efficiency and appropriate customer profiling and management.
  • Define the company data management strategy and implement a robust system that incorporates multiple disparate data sources and ensures accurate and complete data.
  • Develop the field performance reporting strategy and implement a robust and flexible reporting system to ensure timely and accurate insights that drive business decisions.
  • Design and manage field incentive programs that motivate and reward, in line with company strategy and budget.
  • Manage data information and quality from internal or external data sources.
  • Instill a culture of ethics and integrity and set up data and systems that ensures compliance with all applicable policies and regulations.

  • 10+ years of experience in pharmaceutical Sales Analytics and Operations
  • S. or similar level quantitative/ analytics-related degree required.
  • Knowledge of sales force portfolios, data sources, territory alignments, resource allocation, incentive compensation, goal setting processes and sales force effectiveness is required.
  • Demonstrated business acumen, proven ability in translating ideas into concepts, gaining budget and delivering results against budget on time.
  • Ability to consult, draw out issues, conduct root cause analysis and build customer focused recommendations.
  • Ability to prioritize critical tasks and maintain a high degree of accuracy amid competing deadlines.
  • Proven process improvement skills.
  • Exceptional organizational and time/ task management skills.
  • Proven team leader skills.
  • Proven analytical and problem-solving skills.
  • Strong PC and software skills including Microsoft Office Suite.
  • Team player with the ability to work collaboratively in a global, matrix organization.
  • Strategic thinker who can connect the dots across functions and find practical solutions.
  • Entrepreneurial, decisive, and have the tenacity to "make things happen."
  • Strong interpersonal skills and persuasiveness.
  • Effective communication and presentation skills.
  • Domestic travel is estimated to be 5-10%.

The level of this position will be based on the final candidate's qualifications.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Novartis Gene Therapies is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, national origin, genetics, disability, age, sexual orientation or veteran status.