Clinical Nurse Consultant, Houston

Houston, TX, United States
Sep 23, 2020
Required Education
Bachelors Degree
Position Type
Full time
Bristol-Myers Squibb is a global Biopharma company committed to a single mission: to discover, develop, and deliver innovative medicines focused on helping millions of patients around the world in disease areas such as oncology, cardiovascular, immunoscience and fibrosis.

Join us and make a difference. We hire the best people and provide them with a work environment that places a premium on diversity, integrity, collaboration and personal development. Through a culture of inclusion, we create a better, more productive work environment. We believe that the diverse experiences and perspectives of all our employees help to drive innovation and transformative business results.

Hematology Clinical Nurse Consultant Roles & Responsibilities

Each Hematology Clinical Nurse Consultant (CNC) has a minimum of a Baccalaureate degree and has functioned as a registered nurse (RN) or an Advanced Practice Provider (APP) delivering direct patient care to Hematology Oncology patients. Through peer to peer engagements, CNCs:
  • Assess and diagnose the educational needs of HCPs, Patients and Caregivers
  • Set goals on desired outcomes
  • Plan and implement educational interventions
  • Evaluate the effectiveness of these interventions

As Clinical Subject Matter Experts, CNCs identify opportunities to create disease awareness and provide education on the treatment and management of the following: hematology oncology malignancies, autologous HSCT, maintenance post SCT, the immune system, the lymphatic system, oral adherence and safety-related product information related to the current Hematology portfolio and relevant future disease states. CNCs educate HCPs, Patients and Caregivers and Patient Support Groups through in-office and out of office programs. In addition, CNCs train external collaborating or co-promotion partners, internal cross functional colleagues and field-based sales professionals. CNCs are committed to excellence and exceptionalism because Patients are Waiting!

1: Support Best in Class Product Launches


  • Create Acute Myeloid Leukemia, Non-Hodgkin's Lymphoma, Myelodysplastic Syndromes, Myelofibrosis and CAR-T awareness through delivery of disease state educational presentations to external customers (nurses, Advanced Practitioners, physicians and other health care providers) in various practice settings
  • Conduct assessments to validate appropriate patient populations, gather insights and identify customer needs in pre-launch disease areas
  • Develop CNC content and tools for use with external customers, patients and caregivers

At Launch
  • Provide clinical support and education to external customers for CAR-T, CC-486, Luspatercept, Enasidenib and Fedratinib dosing, administration, product handling/storage, safety, monitoring and adverse event management education
  • Conduct Dosing & Administration education and Patient Management support programs within customer accounts
  • Provide disease state education to patients and caregivers

Ongoing Educational Support
  • Enhancing clinical acumen and therapeutic knowledge
    • Deliver education to external customers: in and out of office settings and to Patient Support Groups
    • Support professional meetings, including staffing exhibits, reporting on scientific sessions, and facilitating interactions with internal partners and key customers
    • Timely communication and follow-up on commitments and requests
    • CNCs may address on label questions concerning the safety, dosing, administration and side effect management of newly approved products

2: Develop CNC Clinical Education Plans

  • Develop and maintain significant relationships with Nursing leaders and other HCP staff members involved with direct patient care and management to diagnose account educational needs
  • Navigate diverse account environments to understand the clinical needs and issues of various stakeholders at all levels within the account
  • Leverage CNC Analytics and insights gathered from customer interactions to construct account level clinical educational plans
  • Collaborate and regularly communicate with Associate Director-CNC, field-based sales colleagues and District Sales Managers to ensure alignment with national CNC objectives, quarterly priorities and coordinated interactions with customers

3: Evaluate the Effectiveness of CNC Clinical Education Interactions

  • Expand target customer segment reach within assigned geographic footprint to meet launch objectives
  • Assess impact of customer interactions by incorporating feedback and monitoring completed post program surveys
  • Actively gain customer insights
  • Regularly share customer experience and challenges with appropriate colleagues and functions to develop custom solutions as needed

4. Propel Execution of the Commercial Plan

  • Contribute to building strong project teams and partnerships with Corporate Office based functions, e.g. Marketing, Commercial Operations and Training, that are recognized for expertise, partnership and ability to deliver on strategy and objectives
    • Develop educational content e.g. slide decks, websites, videos and print materials, based on identified and prior customer needs
    • Support CNC colleagues to optimize use and delivery of approved content
    • Develop tools and resources to aid the CNC team in developing education plans, streamlining administrative tasks and leveraging technology to enable high impact interactions
  • Share gathered insights from the pre-launch customer assessments with Marketing and Operations to identify customer needs and align education opportunities
  • Provide subject matter expertise to marketing colleagues, train internal cross functional partners and field-based colleagues

Education/Credentials Required:
  • Bachelor's Degree in Nursing
  • Adult Hematology Oncology Clinical experience in hospital or clinic setting: 5 years minimum
  • Nurse Educator experience within the bio/pharmaceutical industry preferred
  • Current active nursing license

Experience Required:
  • Possess expertise within the hematology oncology landscape
  • Technical depth within priority disease areas; these include AML, Beta Thalassemia, Lymphoma, MDS, MF and MM
  • Direct patient management experience
  • Demonstrated written and verbal communication skills; able to author content; translate and communicate technical/scientific concepts
  • Exceptional organization and time management skills

Competencies Preferred:
  • Ability to quickly and comprehensively learn new subject matter
  • Exhibit Emotional Intelligence and maintain positivity in the face of ambiguity
  • Presentation platform skills; ability to present with confidence to groups of all sizes
  • Demonstrated ability to identify, engage and educate appropriate nursing, APP, HCP, patient and caregiver stakeholders
  • Demonstrate drive, initiative and willingness to work with a sense of urgency, in a fast-paced, evolving environment
  • Strong business acumen and ability to evaluate and apply data to analyze issues and inform decision making
  • Collaborative abilities; experience leading and or working on cross-functional teams, coordinating internal resources to share information, develop and execute plans
  • Experience and relationships with health care providers within assigned geography

Travel required and varies by geography. Ability to work nights & weekends as needed. Must possess the ability to operate in compliance with all laws, regulations and policies

Bristol-Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees the resources to pursue their goals, both at work and in their personal lives.