Senior Manager Maintenance

Woburn, MA, US
Sep 19, 2020
Required Education
High School or equivalent
Position Type
Full time
Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology.

Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

As part of the Amgen's Manufacturing Operations organization, our Amgen Woburn Manufacturing (AWM) site manufactures oncolytic virus based end-to-end drug substance and drug products for the global market. As such we continuously strive to be a leader in detailed execution to ensure we deliver our medicines to every patient, every time. Operational Excellence is at the core of how we do what we do with a continuous improvement approach, and a steadfast focus on safety, quality, and compliance.

The Senior Manager, Maintenance leads all aspects of utilities operations, site-wide maintenance, and equipment engineering activities at the AWM manufacturing site. The Senior Manager will ensure fulfillment of a safe, compliant, effective, efficient, and cost appropriate operations & maintenance programs.

  • Provide leadership, mentoring and technical expertise to a team of approximately 5 to 12 front-line managers, technicians, and equipment engineers to support 24/7 manufacturing operations
  • Ensure activities are accomplished in safe manner in accordance with cGMP requirements and expectations
  • Provide leadership to continuously improve execution strategies throughout the site and across all shifts
  • Effectively collaborate with key customers and support groups regarding operations and maintenance activities and strategies
  • Identify and implement opportunities to improve equipment reliability and minimize impact of maintenance activities to ongoing operations
  • Provide 24/7 field support to troubleshoot, identify, and resolve equipment issues

Basic Qualifications:

Doctorate degree and 2 years of Maintenance or Operations experience


Master's degree and 6 years of Maintenance or Operations experience


Bachelor's degree and 8 years of Maintenance or Operations experience


Associate's degree and 10 years of Maintenance or Operations experience


High school diploma / GED and 12 years of Maintenance or Operations experience


2 Previous managerial experience directly managing people and/or experience leading teams, projects, programs or directing the allocation of resources

Preferred Qualifications:
  • Bachelor's Degree in Engineering
  • 6+ years' experience in engineering or maintenance within the biotechnology and/or pharmaceutical industry
  • 3+ years leadership experience
  • 3+ years' experience of ensuring compliance in a highly regulated environment
  • Demonstrated interpersonal and facilitation skills and ability to work in a collaborative team-based environment
  • Ability to apply analytical skills to evaluate and interpret complex problems using multiple sources of information
  • Ability to lead multiple tasks and effectively set priorities
  • Proven skill in goal setting and driving continuous improvement through setting and monitoring of key metrics
  • Extensive knowledge of electro-mechanical, fluid, and gas equipment and systems
  • Strong knowledge of maintenance management, utilities operations programs, and Computerized Maintenance Management Systems
  • Demonstrated skill in analyzing and improving facilities related quality systems

  • Established Leadership capabilities
  • Passion for Operational Excellence
  • Financial acumen
  • Communications skills, both oral and written, including executive presentation skills
  • Interpersonal and facilitation skills necessary to forge consensus among competing client interests while ensuring objectives are met
  • Ability to tactfully negotiate and positively influence peers and executive leadership
  • Analytical skills to identify potential improvement opportunities
  • Knowledge of industry trends (e.g., regulatory and compliance, technology, human performance programs, sustainability, etc.)

We understand that to successfully sustain and grow as a global enterprise and deliver for patients - we must ensure a diverse and inclusive work environment.

Our culture is what makes Amgen a special place to work. We have a powerful shared purpose around our mission - to serve patients. We respect one another, recognize contributions, and have embedded collaboration, trust, empowerment and inclusion in all that we do.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.