Business Analyst, LIMS & ELN

Location
South San Francisco, CA, United States
Posted
Sep 06, 2020
Ref
4819263002
Hotbed
Biotech Bay
Required Education
Bachelors Degree
Position Type
Full time
JOB PURPOSE

Technology Sciences is looking to expand our team of scientists and engineers who are passionate about developing and deploying platforms that will enable Sana Biotechnology to deliver cells as engineered medicines to patients. This individual will assist in defining, designing and implementing enterprise solutions related to laboratory informatics, data management, reporting, data modeling, and data integration. This role will be responsible for developing and documenting user requirements and business process workflows. A successful candidate will be responsible for providing input to the Sana data infrastructure portfolio roadmap. The Business Analyst will work with the infrastructure team and the computational engineers and scientists to provide data governance and support to build, test, and deploy iterative end-to-end solutions across various business functions.

The successful candidate will work closely with a variety of teams to increase adoption, drive towards quality and improve internal stakeholder satisfaction, by collating, documenting and reporting key ELN/LIMS performance metrics and user feedback, and by creating recommendations for specific improvements and new features. The successful candidate will also have specific responsibilities within the ELN/LIMS system to manage certain technical tasks relating to creating and improving templates, that will require acquisition of skills specific to the system once the candidate is in their role.

DUTIES AND RESPONSIBILITIES
  • Work with internal stakeholders to define specifications and requirements for existing and new data infrastructure systems and processes
  • Work closely with business subject matter experts to develop business process workflows and translate requirements into solutions
  • Provide end user training, material, and support for various systems including ELN and LIMS
  • Support the implemented ELN, LIMS, and other systems functionality at the System Administration level
  • Manage LIMS change requests and ensure on-going system compliance with established standards
  • Organize and facilitate meetings between external provider(s) and internal stakeholders
  • Organize and facilitate meetings for user governance group, and internal build/deploy team
  • Manage project team to scope and timelines relating to contract deliverables
  • Communicate status updates, emerging risks, and other key insights and findings to manager, Technology Sciences leadership, and other key stakeholders
  • Request and collect user feedback and reported problems, solicit and maintain log of improvements and new features requested by the user group
  • Report on common sources of system or process issues and make recommendations for improvements to external vendor and/or internal build/deploy team
  • Establish a change control process and committee and maintain a change control log
  • Define and report metrics around quality, adoption, satisfaction, new functionality requests, etc.
  • Develop user requirements and vendor/software selection criteria for software and technology solutions and manage the RFQ process

QUALIFICATIONS

Basic Qualifications
  • BS (Engineering or Biology preferred) with 6+ years of industry experience or MS with 4+ years of industry experience in Lab Informatics deployment (e.g. LIMS, ELN) in a biotech/pharma environment
  • Demonstrated experience in scoping user requirements and creating business process documentation
  • Ability to translate user specifications into system functionality requirements
  • Demonstrated knowledge and experience of LIMS configuration and end-to-end system implementation
  • Demonstrated business partner/relationship management experience including strong vendor management and project management skills
  • Ability to manage multiple projects, activities and tasks simultaneously
  • Strong working knowledge and understanding of laboratory functions and processes
  • Strong verbal and written communication skills for technical and non-technical audiences.
  • Demonstrated strong critical thinking, problem-solving abilities and organizational skills
  • Must be detail oriented, self-motivated, independent, flexible, and able to prioritize and manage several fast-paced projects concurrently
  • Demonstrated ability to work in cross-functional teams as a strong team player as well as independently

Preferred Qualifications
  • Experience with Benchling
  • Knowledge with developing and deploying GxP systems
  • Familiarity with FAIR data principles and CFR part 11 compliance