Business Insights Analyst

Lake County, IL, United States
Sep 05, 2020
Required Education
Bachelors Degree
Position Type
Full time
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women's health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on Twitter , Facebook , Instagram , YouTube and LinkedIn .

Do you have a passion for the customer experience and using business knowledge and observations to drive the right solutions for customers? At AbbVie, we are committed to developing innovative therapies for some of the world's most complex and critical conditions. The Business Insights team is part of a new and innovative program created to identify and solve next-generation technology problems across the globe. This team will build best-in-class cross-functional business relationships, and bring first-person perspectives back to the technology teams to drive effective, simple, and intuitive solutions for our customers. As a member of this team you will act as a global liaison with our Enterprise, Commercial, R&D, and Manufacturing Operations business partners, working to investigate areas for improvement, bring fresh perspectives, and drive new insights for the business. The right person for this role will innately value simplicity, agility, and experimentation to solve complex problems, will be a proven team player who works well in high performing teams, and will possess the drive and determination to get things done.

  • Develop and foster strong relationships with key stakeholders from our international sites, including technology and business leaders
  • Collaborate with business partners and technology leaders to identify and prioritize opportunities for improving technical health
  • Lead technical health improvement initiatives and enhancements
  • Partner closely with the Data Science team to develop and share data-driven communications, standards, and deliverables
  • Effectively organize and present data insights, tailoring the format to match the audience
  • Create and manage technical health deliverables and documentation
  • Help to influence others in a cross-functional environment, with a customer-centric and global perspective

  • Required: Bachelor's degree in Information Systems, Computer Science, Data Analytics, related field with typically 3 or more years experience, or Master's Degree or equivalent education (no additional experience)
  • Required: Must be able to travel to and support global enterprise sites from an Infrastructure mindset and perspective
  • Required: Must have excellent interpersonal skills and well-developed verbal and written communication skills
  • Required: Must be able to effectively lead and facilitate meetings with customers and technical team members
  • Required: Must be able to quickly learn and adapt to business processes while incorporating innovative solutions
  • Required: Must be deliverables-focused and detail-oriented
  • Required: Must exhibit exceptional teamwork skills
  • Required: Must have a strong customer focus
  • Required: Ability to travel up to 25%

Significant Work Activities
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
Yes, 25 % of the Time
Job Type
Job Level Code
Equal Employment Opportunity
At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.