Sr. Program Manager

About AbbVie
AbbVie's mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women's health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com . Follow @abbvie on Twitter , Facebook , Instagram , YouTube and LinkedIn .

Job Description

Envision working with energetic colleagues and inspirational leaders. Now, place yourself in that mix; leading discussions, asking the right questions and driving results. All while wearing jeans to work!

Senior Program Manager, Allergan Data Labs

Allergan Data Labs is on a mission to transform the Allergan Aesthetics business at AbbVie, the fourth largest pharmaceutical company in the world. Allergan Aesthetics brands are iconic household names that include Botox, CoolSculpting and Juvéderm among others. The aesthetics business is ripe for disruption and we're building a high performing team to do just that.

Our team has been tasked with rebuilding the Allergan consumer rewards and loyalty program holistically. We are utilizing machine learning to intelligently engage our rewards program members in a more personalized and effective way. In its current state this program services over 6 million users and is present in nearly 25,000 medical offices/spas in the U.S. We're looking for a Sr. Program Manager who is interested in working within a startup-oriented environment while having the backing of a large company. If that's you, please read on.

YOU ARE more than just a title, YOU ARE...

• A Forward-Thinking Innovator. You will report to the Executive Director of Product, Engineering & Data and will work to drive clarity and workflow efficiencies for our product engineering program, leadership and outside stakeholders.

YOU WILL:

• Shepherd the day-to-day Agile operations across multiple product engineering teams. Helping to identify, scope and deliver large web and mobile software solutions.
• Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs vs technical constraints.
• Track and deliver visibility of performance and project progress at the team level and in aggregate across all teams.
• Run resource planning and forecasting across the program.
• Coach and manage a team of 4 Project Managers who drive delivery of different product components.
• Administer the proper amount of standardization across teams in terms of process and tooling and know when it's okay to diverge.
• Serve as the point person across our program to route requests, synergize efforts across teams and keep leadership abreast of priority and project decisions.
• Manage release planning preparation, execution and documentation in collaboration with engineering and product.
• Drive the creation of technical artifacts and documentation to be referenced by our own team as well as those in compliance, privacy, InfoSec, audit or similar.

Qualifications

YOU BRING:

• You've served in Agile project or program management roles for 8+ years.
• You are adept at JIRA, knowing how much and how best to use this tool.
• You've delivered multiple software products, specifically large-scale websites, web apps and mobile apps.
• You have a background in engineering or have project managed enough technical projects to comprehend and speak technical terminology.
• Strong interpersonal skills and the ability to work with many different personality types across our cross functional teams.
• Ability to identify risks to timelines, escalate as necessary and propose mitigation strategies.
• You're observant, you listen well, and you take your time understanding the nuanced details of a problem.
• You have a passion for organization, simplicity, efficiency and action.
• Strong problem solving and critical thinking skills that build trust and serve to positively influence partners and teammates.
• You relate to our core values (see below) and would like to contribute to a positive working environment and culture.

Our Core Values

• Be Humble : You're smart yet always interested in learning from others.
• Work Transparently : You always deal in an honest, direct and transparent way.
• Take Ownership : You embrace responsibility and find joy in having the answers.
• Learn More : Through blog posts, newsletters, podcasts, video tutorials and meetups you regularly self-educate and improve your skill set.
• Show Gratitude: You show appreciation and return kindness to those you work with.

LEADERSHIP SKILLS:

For this role, we're looking for a leader who is:

• Excellence Focused
• Optimistic
• Open and Authentic

Equal Employment Opportunity
At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.