Analytical Service Engineer

Worcester, MA, United States
Sep 05, 2020
Required Education
High School or equivalent
Position Type
Full time
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women's health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on Twitter , Facebook , Instagram , YouTube and LinkedIn .

Purpose Statement (2-3 Sentences):

Responsible for the calibration, preventative maintenance and repair of analytical instrumentation used in Research, Scale Up, and Quality laboratory areas in assigned facilities. Compliance based documentation within a Computerized Maintenance Management System (CMMS) for all work completed.

Major Responsibilities:

  • Responsible for compliance with applicable Corporate and Divisional Policies and procedures.

Major Responsibilities:

  • Apply scientific and engineering experience to ensure that instrumentation used in assigned facilities are properly specified, installed, programmed and calibrated to perform design function. This includes periodic assessment of field device calibration frequencies, addressing out of tolerance (OOT) conditions and accessing instrument performance for replacement/upgrade.
  • Troubleshoot and repair hardware related problems on analytical instrumentation such as: High Performance Liquid Chromatography (HPLC), Gas Chromatography (GC), and other types of analytical laboratory instrumentation. Capable of training on additional laboratory equipment for the purposes of troubleshooting or repair.
  • Assist in development of functional specifications and job plans for analytical equipment. Act as a Subject Matter Expert (SME) on various calibration procedures including training and qualifying calibration technicians. Must effectively communicate, document, and schedule all work activities with end-users and Lab Coordinators.
  • Responsible for maintaining analytical equipment in laboratory and some GxP spaces. Assures that instrumentation and controls are of appropriate calibration designation and instrumentation are addressed and repaired within allowable time constraints. Must effectively communicate the status of job activities to management and applicable laboratory support personnel.
  • Other responsibilities and duties as assigned by Supervisor and/or Manager



High School diploma or GED required. Associates Degree in electronics technology, Bachelors Degree in Science related field, or equivalent is strongly desired. Minimum of two years' experience as an Instrument Technician or the equivalent. Hands-on experience with HLPCs, GCs, Mass Spectrophotometers, etc. Must manage activities to meet restrictive timelines. Must have skills in working with people, with good written and verbal communication skills. A knowledge of validated systems, applicable engineering standards and an ability to work with facility specific software applications is critical to the job function. Ability to work within and promote a team environment.

Significant Work Activities
Job Type
Job Level Code
Equal Employment Opportunity
At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.