Bristol Myers Squibb Company

Associate Manager of Operations, GMP Facilities

Summit West, NJ, United States
Sep 05, 2020
Required Education
Associate Degree
Position Type
Full time
At Bristol Myers Squibb, we are inspired by a single vision - transforming patients' lives through science.In oncology, hematology, immunology and cardiovascular disease - and one of the most diverse and promising pipelines in the industry - each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.


The GMP Facilities Associate Operations Manager is responsible for maintaining the functionality of the operation department. This role has direct supervision over the planners and specialist supporting the operating site. This role includes review and approval of assets, events, and requests within the Computerized Maintenance Management System. In addition, this role is responsible to support maintenance shutdowns, MRO parts, and vendor management within the operation program processes. The GMP Facilities Associate Operations Manager ensures that all the operations process is properly maintained within the compliance profile of the established program and process. The role also writes and supports deviations and investigations related the operations program failures.

The overall role is to maintain the integrity of the operations program and ensure compliance to the BMS Maintenance Program.


Facility Planning & Scheduling
  • Provide daily oversight of facility planners to coordinate maintenance and calibration activities for 3 sites within New Jersey.
  • Provide oversight of vendor management program for shared resources across all sites
  • Lead planning and scheduling meetings with Facility Management team to review upcoming preventative maintenance, calibration and demand work orders
  • Lead planning and scheduling meetings with Business Process team to review upcoming preventative maintenance, calibration and demand work orders to minimize operational impacts
  • Provide oversite of the MRO spare parts program to facilitate the maintenance and calibration activities for 3 sites within New Jersey

CMMS Administration
  • Assist in CMMS validation plans and act as the lead for Facility deliverables
  • Assist in defining user requirements and business process workflows to align CMMS configuration with maintenance and calibration programs and planning needs
  • Assist in the development of CMMS use procedures, training courses and administering training
  • Consult with internal departments such as QA, Manufacturing Operations, Validation and IT for input on the Administration of the CMMS

Asset Management
  • Provide daily oversight of a staff for the data entry of new, revised and decommissioned utility equipment and instrument assets, and MRO parts within CMMS
  • Manages the routing of new, revised or decommissioned assets requests for review and approval by the Area Facility Management, Business Process Owner, Validation and Quality

Preventative Maintenance Work Plans
  • Provides daily oversight of a staff for the data entry of new, revised and decommissioned utility equipment PMs and instrument calibration work plan and measurement data templates within CMMS
  • Provide daily oversight of MRO spare parts for work plans within the CMMS.
  • Manages the routing of new, revised or decommissioned maintenance or calibration requests for review and approval by Facility Management, Business Process Owner, Validation and Quality
  • Assists in Vendor contract scope of work documents to support maintenance plans and repairs

Assist in communicating enhancements to preventative maintenance work plans from technician feedback according to executed PMs

CMMS Reporting
  • Assist in organizing and issue CMMS metrics for routine evaluations by Facility Management and the Business Process Owners
  • Assist in KPI for internal department and vendor evaluations
  • Assists in maintaining of the spares part inventory system within the CMMS

Vendor & Facility Contract Management
  • Assists in facility vendor SOWs and contracts, to ensure compliance with planned and demand maintenance activities.
  • Assists in evaluating vendor performance according to KPIs and work order metrics
  • Provide vendor training and compliance against internal safety and GMP training requirements
  • Coordinate vendors according to PM and Operation schedules

Promotes and maintains compliance with corporate, safety, security and regulatory policies.
  • Maintains all assigned Corporate, Facilities, GMP and EHS training as required


Education and Experience:
  • Bachelor's degree in relevant science or engineering discipline and 4+ years of of facilities maintenance/operations experience, 2+ in a supervisory capacity
  • Associate's degree in relevant science or engineering discipline and 6+ years of facilities maintenance/operations experience, 3+ in a supervisory capacity
  • HS Diploma/GED/Technical certification and 8+ years of facilities maintenance/operations experience, 5+ in a supervisory capacity
  • Minimum of 2 years of GMP experience

Knowledge, Skills, and Abilities:
  • Understanding of building systems including life-safety, lighting, mechanical, electrical, and plumbing
  • Knowledge of critical utility systems such as compressed gas, vacuum, waste, as well as security and key managements systems and policies
  • Strong knowledge of facility management systems such as CMMS (Computerized Maintenance Management Systems).
  • Maintains a high level of multi-tasking ability in conjunction with proven organizational skills. Ability to organize assigned tasks in a high paced GMP environment and concurrently monitor tasks / assignments with others that may impact timely completion. Ability to effectively manage multiple tasks and activities simultaneously.
  • Familiarity with FDA / cGXP environments and associated compliance regulations
  • Adept in Microsoft Office Suite - Word, PowerPoint, Excel and Outlook, Visio and the ability to learn new software, such as enterprise business, building management, security, and maintenance management systems.
  • Proficient at writing well-formulated emails and notifications. Ability to effectively communicate with employees, contractors and vendors. Ability to follow oral and written instructions, read, interpret and update engineering manuals/drawings relevant to the trade or the assigned task
  • Self-starter who is able to work both independently without direct supervision or in a team environment
  • Knowledge of FDA regulations and local building codes

  • Technical Knowledge
  • Problem Solving / Troubleshooting
  • Team Player
  • Multi-tasking
  • Customer Focus
  • Action Oriented / Tenacity


Physical / Mental Demands:
  • Occasional stooping, bending, stretching, pushing, pulling, reaching and/or lifting up to 50lbs
  • Ability to sit, stand, walk and move within workspace for extended periods
  • Ability to perform repetitive tasks including frequent hand to finger manipulations, grasping, pushing and pulling
  • Ability to climb ladders and work in elevated areas.

Environmental Conditions:
  • Primarily office environment
  • Ability to work safely in an environment with hazardous, radioactive, and infectious materials and waste.
  • Ability to work safely in an environment with exposure to high temperature / pressure steam, and other fluids, compressed gasses, odors, various noise levels, moving parts, vibration, wet/slippery areas and high voltage energy supplies
  • Environment may include working at heights, in cold temperatures, and/or constricted spaces
  • Ability to work safely when working alone or working with others.

This job description is intended to describe the general nature and level of work being performed by the person assigned to this position. The primary duties and responsibilities are intended to describe those functions that are essential to the performance of this job.

This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. There are other duties and responsibilities that are considered incidental or secondary to the overall purpose of this job. Employees holding this position will be required to perform any other job-related duties as requested by management.

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.