Bristol Myers Squibb Company

Associate Manager, Thought Leader Engagement

Princeton, NJ, United States
Sep 04, 2020
Required Education
Bachelors Degree
Position Type
Full time
At Bristol Myers Squibb, we are inspired by a single vision - transforming patients' lives through science.In oncology, hematology, immunology and cardiovascular disease - and one of the most diverse and promising pipelines in the industry - each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

Key Responsibilities:

Responsible for the planning and execution of Consultant Engagements on behalf of the US and Puerto Rico supporting Worldwide Medical/R&D/Commercial. Responsible for meeting planning, logistics, and HCP coordination in support of Consultant Engagements (advisory boards, steering committees, symposia and all other types of consultant engagements)

Job Description:

Business Acumen:
  • Understands organizational infrastructure and ways of working between external Key Opinion Leaders (KOLs)/Thought Leaders (TL), internal home office and across extended matrix
  • Understands BMS current/future portfolio
  • Understands internal policies and external consultant engagement methodologies
  • Knows resources and tools available to gather critical information to apply to projects and inform decisions
  • Plans/executes engagements based on business need
  • Applies business decisions and recommendations based on sound data analysis
  • Tracks key engagements for Therapeutic/Functional area
  • Incorporates findings of data to support decision making that drives productivity and performance

Customer Focus:
  • Seeks to understand diverse customer/stakeholder and matrix teams' perspectives and applies into actionable solutions and business priorities
  • Identifies, analyzes, prioritizes and recommends improvements to address customer (internal/external) needs
  • Possess knowledge and understanding of functional/therapeutic area needs by gathering perspective from various sources including brand, medical, compliance, R&D, legal etc...
  • Collects engagement insights from functional/therapeutic area through forums, surveys and observations
  • Integrates new ideas, market insights and trends into innovative capabilities and engagement formats in partnership with matrix teams

Strategic Thinking and Planning:
  • Proactively seeks to understand organizational objectives, challenges the status quo and identifies continuous improvement opportunities
  • Works through ideas to address business challenges that effectively integrate/compliment business strategies
  • Evaluates opportunities, analyzes and balances risks
  • Knows when to act and take calculated risks and when more information and analysis is needed
  • Uses data analytics and incorporates key insights into planning
  • Proactively considers potential downstream implications, anticipates future needs when proposing solutions
  • Designs contingency plans to address unanticipated barriers

Execution Excellence:
  • Executes project plans to address business priorities, streamline and simplify processes
  • Tracks resources efficiently (budget, vendors etc... )
  • Informs team of progress and barriers proactively proposed solutions while mitigating risks
  • Identifies ways to optimize KOL engagement efficiencies and provides innovative solutions
  • Keeps manager and matrix stakeholders abreast of project progress and makes aware of bottlenecks
  • Manages engagement, budget, KOLs, SOs, Invoices and all pre, during and post engagement activities
  • Monitors measures of success and key milestones, generates and/or identified sources of data for projects, initiatives and deliverables
  • Monitors against reports and scorecards to demonstrate and communication progress towards objectives and milestones
  • Attends and may facilitate matrix meetings to understand engagements that align with strategy and move team toward goal
  • Ability to coordinate with cross-functional/ cross border teams to drive successful engagements
  • Partners with vendors/suppliers understands contracts in alignment with SLAs

List of Minimum Position Requirements/Competencies:
  • BA/BS degree preferred or at least should possess 3-5 years of pharmaceutical industry experience in KOL/Thought Leader execution and/or related functions
  • Ability to travel to travel to engagements as needed and up to approximately 25%
  • Ability to plan and manage multiple projects simultaneously while interfacing with business partners and vendors
  • Ability to engage and influence business partners to meet objectives
  • Strong project management skills, including prioritization of task management, budget management, and issue resolution
  • Customer service orientation and mind-set
  • Strong interpersonal and communication skills with the ability to effectively communicate, negotiate challenging situations and positively influence change
  • Proficiency at demonstrating the Core BMS BioPharma behaviors
  • Proficient in software that must be used independently including Microsoft Office, Ariba, SAP, Veeva
  • Demonstrates passion, collaboration, urgency, accountability, integrity, inclusion, judgment/decision making, and solutions-oriented attitude;

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.