Field Applications Scientist

Employer
Intabio
Location
Newark, CA, United States
Posted
Aug 27, 2020
Ref
1316607061
Hotbed
Biotech Bay
Required Education
Doctorate/PHD/MD
Position Type
Full time
Intabio is a venture-funded technology company committed to revolutionizing the way biopharmaceutical drugs are developed and produced. We have assembled a stellar team of innovators known for creating groundbreaking technologies for molecular characterization and drug discovery. Our first product, the Blaze™ system, provides a novel approach to high-throughput detection and identification of subtle protein modifications - modifications that can undermine the stability and efficacy of life-saving drugs such as monoclonal antibodies. Our early technology partners include many of the world's most successful biopharmaceutical companies.

We are searching for a Field Applications Scientist with a home base in the San Francisco Bay Area. This individual will bring their industry experience to interactions with pharmaceutical and biotechnology customers while presenting data-driven presentations on the Blaze technology when integrated with a mass spectrometer. The ideal candidate is both an experienced bench scientist/ applications scientist with a background in drug-discovery sciences and intact mass spectrometry. The candidate will be a key member of the Field Applications team and will be responsible for providing both pre- and post-sales applications and technical support to customers. The candidate will also work closely with the Sales Team to technically close sales by giving detailed data presentations and by performing on-site and in-house product demonstrations.

Key Responsibilities include (but not limited to):

  • Train customers on assay development and data analysis on Intabio's Blaze instrument
  • Accompany Sales Representatives on sales calls in customer laboratories to provide technical and applications assistance
  • Work closely with Marketing and Sales personnel during customer interactions and play a key role in Intabio's pre-sales process
  • Support global sales team by analyzing customer samples on the Blaze system integrated to a mass spectrometer
  • Help to maintain and increase product usage and support sales efforts through technical presentations and product demonstrations
  • Become a technical expert on the Blaze as well as necessary mass spectrometer technology
  • Provide on-going assay development support and troubleshooting for customers in-person, via phone and email
  • Develop and maintain positive relationships with customers in assigned territory
  • Assist in creation and review of technical literature
  • Create and maintain customer support information in database (SalesForce)


Qualifications:

  • PhD degree or equivalent experience in Analytical Chemistry, Chemical Engineering, Biochemistry or related field experience required
  • 5+ years of industry experience required in biopharma analytical work or field application work on analytical systems
  • Highly proficient in mass spectrometry operation (multiple brands) and data analysis, especially electrospray, for intact proteins; experience with CE, cIEF and biologic samples would be a plus
  • Excellent analytical and problem-solving skills
  • Excellent communication skills for oral presentations, customer discussions and written technical reports required
  • Ability to work collaboratively and foster professional, constructive relationships as part of a team while also working independently to produce/ analyze data and meet challenging timelines and goals
  • Ability to travel domestically, as needed