Marketing Director, Patient Access HCP Hub Lead

Amgen is a values-based organization with a powerful sense of shared purpose toward our mission: to serve patients. Within Global Commercial Operations, we provide the capabilities, resources, and rewards of a global enterprise, while maintaining the entrepreneurialism and verve that marked our early days as a biotechnology pioneer. We encourage our team members to have fulfilling and meaningful careers through challenging assignments, career development, and valuable opportunities.

The Marketing Director, Patient Access Healthcare Professional (HCP) Hub Lead is part of the Patient Access team and reports to Executive Director of Patient Access.

This role is responsible for the operations of Amgen Hub capabilities across the portfolio, including leading the team responsible for building new HCP hub capabilities and maintaining current HCP hubs.

Responsibilities for this role will include the following:

  • Design the strategy for short and long-term HCP hub capabilities in support of patients' access to Amgen's brands
  • Lead the team responsible for managing current HCP hubs supporting patient access across the Amgen portfolio
  • Lead the build of HCPs hubs for impending launches across the portfolio
  • Establish guidelines for Amgen HCP hubs and how they interact with other Patient Access service providers (e.g. field reimbursement, eSolutions, etc.)
  • Lead and establish vendor-partner relationships, looking for opportunities to innovate and deliver exceptional experiences to HCPs in support of patients.
  • Lead, supervise, and foster the career development of the HCP Hub team
  • Serve on the Amgen USV&A Patient Access Leadership Team working collaboratively to design, build and implement patient access support services for Amgen
  • Oversee budget development and performance monitoring
  • Leverage cross-functional relationships with other business units, as well as with internal partners to ensure maintenance of Amgen legal, regulatory, and compliance standards
  • Evaluate opportunities for Patient Access across portfolio

Basic Qualifications

Doctorate degree and 4 years of marketing, sales management and/or payer experience


Master's degree and 7 years of marketing, sales management and/or payer experience


Bachelor's degree and 9 years of marketing, sales management and/or payer experience

Preferred Qualifications
  • Strong Pharmaceutical/Biotech Call Center (hub) management experience highly desirable
  • Strong Access Marketing and/or Sales Leadership experience
  • Demonstrated experience leading cross-functional teams in a matrix environment, including managing projects involving multiple functions and shared accountability
  • Leadership experience of larger team or multiple levels
  • Experience developing strategies to optimize patient access within highly competitive markets
  • Direct US payer, managed care, and pharmacy experience and/or health policy experience
  • Experience and/or familiarity with design and implementation of patient access support and programs
  • Demonstrated creativity in addressing strategic challenges
  • Works effectively in a team and seeks expert opinions and insights to build alignment around key objectives and exercise influence at all levels
  • Ability to develop and deliver concise, relevant and well-supported briefings and adapt presentation style with knowledge and credibility to influence senior management

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology.

Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.