Compliance Systems Manager, Business Process Management - R&D Quality

Job Summary

The Compliance Systems Manager, Business Process Management is a global role within Amgen's R&D Quality organization. Reporting to the Senior Manager, Business Process Management, and based at Amgen's corporate headquarters in Thousand Oaks, California, the primary objective of the Business Process Management group is to provide leadership and technical expertise for Business Process Management methodology to ensure key R&D processes are effective, efficient and embedded into the Quality Management System (QMS) as well as integrated into Amgen's overall continuous improvement strategy. This role will provide Business Process Management expertise and Quality Management System leadership to the R&D organization through:

• Defining Business Process Management System solutions based on user/client needs and exploring opportunity to integrate with other QMS systems
• Developing/maintaining reports for R&D's Business Process Management System
• Designing and developing process modelling tools, methods and systems
• Ensuring software meets all requirements for quality, security, modifiability and other areas.
• Implementing and ensuring adherence to Business Process Management Standards (BPMS) and BPMS Business Process Management Notation (BPMN)
• Managing process definition modeling projects and leading identification of end-to-end processes
• Defining key compliance and quality metrics for processes
• Strengthening and advancing Amgen's R&D QMS
• Contributing to targeted process reviews and process improvement efforts

Basic Qualifications

Doctorate degree
OR
Master's degree and 3 years of Quality/Compliance/Process Management experience
OR
Bachelor's degree and 5 years of Quality/Compliance/Process Management experience
OR
Associate's degree and 10 years of Quality/Compliance/Process Management experience
OR
High school diploma / GED and 12 years of Quality/Compliance/Process Management experience

Preferred Qualifications

• Bachelor's Degree with four years of quality, compliance and process/project management experience in the biopharmaceutical industry
• Experience using/maintaining Business Process Management Systems
• Experience as business analyst or business/systems architect
• Experience with architectural design and implementation of system
• Experience with Application Programming Interface (API)
• Advanced skills in Visio and Excel, including macros
• Advanced skills in Business Intelligence reporting (Tableau, Power BI, Spotfire, etc.)
• Advanced SQL knowledge
• In-depth knowledge of relational databases
• Working knowledge of global regulations impacting R&D activities
• Experience in QMS oversight and implementation
• Expertise writing technical documentation
• Knowledge of process management and operational excellence systems, methods and tools
• Yellow or Green Belt certification
• Proven ability to lead, influence and facilitate cross functional teams

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.