Commercial Training and Development Manager - Instructional Designer
- Employer
- Amgen
- Location
- Thousand Oaks, CA, US
- Start date
- Nov 12, 2019
View more
- Discipline
- Administration, Training
- Required Education
- High School or equivalent
- Position Type
- Full time
- Hotbed
- Biotech Beach, Best Places to Work
Job Details
Based in Thousand Oaks, California, the Instructional Designer (ID) is a member of the GCO Learning and Performance Operations and Technology Team. The role helps support Global Learning Solutions (GLS) to provide Learning Professionals training solutions in all commercial regions including US, Europe, Intercontinental, and JAPAC.
This position is responsible for designing and developing learning solutions that are aligned with the region's strategies and the business needs of each commercialized product. The ID partners closely with commercial learning professionals and marketers to understand performance challenges and desired work outputs. The ID combines their understanding of Amgen's products and commercial staff needs with best practices in Instructional Design while delivering best-in-class performance support, training, and communications solutions for clients. The ID follows creative design standards to ensure all assigned deliverables are met.
The ID owns end-to-end instructional design responsibilities for training projects (e.g., Training needs analysis, design documentation, writing and editing of creative deliverables, adept use of tools and templates, and quality control of final deliverables). As prioritized through a governance process, the ID produces deliverables such as content outlines, design documents, style guides/templates, storyboards, infographics, workshop materials, performance support tools, and eLearning modules.
Summary
1. Consults with functional learning professionals and marketing partners to ensure the most appropriate learning solutions are proposed
2. Provides end-to-end instructional design support on learning projects
3. Employs ID best practices in the execution of project deliverables, including design documents, content outlines, workshop materials, performance support tools, and eLearning modules
4. If needed, works with vendors, shared service providers and contract workers to develop and deliver training deliverables
5. Supports the identification and if needed, the creation of media assets
6. Works with learning clients to ensure governance, design, development and approval processes are followed
7. Maintains partnerships with appropriate functional representatives
8. Provides thought leadership on new and innovative approaches to Instructional Design
9. Executes on the annual goals of the group and the department
10. Partners with GL&P colleagues to identify opportunities for collaboration, process improvement, and resource sharing
11. Attends key commercial meetings (eg. National or Regional US Sales Meetings- S1 & S2, Key Marketing Meetings, Key Product Launch Meetings) to ensure quality, delivery when required, and iterations of key learning initiatives and workshops
12. Facilitates design workshops with GCO L&P and marketing teams for high priority projects and/or products
13. Some travel may be required
Basic Qualifications
Master's degree
OR
Bachelor's degree & 2 years of Learning & Performance or Pharma/Biopharma Sales/Marketing experience
OR
Associate's degree & 6 years of Learning & Performance or Pharma/Biopharma Sales/Marketing experience
OR
High school diploma / GED & 8 years of Learning & Performance or Pharma/Biopharma Sales/Marketing experience
AND
Comprehensive knowledge of adult learning principles and instructional design
Preferred Qualifications
• 5+ years of experience in Sales and/or Marketing in the pharma or biopharma industry
• 5+ years of experience developing eLearning, ILT/vILT, OJT, performance support, and other learning solutions (e.g., gamification)
• Experience conducting training needs analysis in order to identify appropriate learning solutions
• Experience supporting training projects from beginning to end
• Experience creating deliverables for sales or marketing clients
• Strong consulting and proven project management skills
• Prior experience with learning technology solutions and eLearning design software
• Collaborative work style with ability to solicit input, influence, and support decision making
• Strong service orientation and high standards of excellence and business enablement
• Strong written and oral communication skills
Please upload or submit a portfolio or sample of your creative work when attaching your resume.
Join Us
If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.
Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Company
We are all different, yet we have this in common: our mission to serve patients. This sense of shared purpose is key to our becoming one of the world’s leading biotechnology companies. It guides us as we continue to launch new medicines and reach millions of patients worldwide.
We live the mission.
We win together.
We thrive on continual challenge.
Our team of 22,000+ scientists and professionals worldwide bring distinct perspectives and experiences to all we do. We leverage our global talent to achieve together—to research, manufacture and deliver ever-better products and greater depth to our mission.
At Amgen, there is a strong correlation between our high level of diversity and performance. Because addressing issues with a wider range of perspectives and approaches leads to more creative problem-solving. Together, we’re transforming the promise of science and biotechnology into therapies that have the power to restore health.
Connect with us to explore how you can Win, Live, and Thrive at Amgen.
- Website
- http://careers.amgen.com/
- Phone
- 805-447-1000
- Location
-
Corporate Headquarters
One Amgen Center Drive
Thousand Oaks
California
91320-1799
United States
Get job alerts
Create a job alert and receive personalized job recommendations straight to your inbox.
Create alert